Error in CVIT v.2.4

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • #4795
    Febria
    Participant

    Hi, I tried to update the theme using these steps:

    1. I change to another theme
    2. Delete CVIT v2.3 theme
    3. Install CVIT v.2.4 theme

    My site cannot be accessed. It showed:
    This page isn’t working
    febrialazuardi.com is currently unable to handle this request.
    HTTP ERROR 500

    After I ask my domain provider, they come up with the issue:

    [13-Oct-2018 15:52:53 UTC] PHP Fatal error: Cannot redeclare cvit_social_sharing_buttons() (previously declared in /home/febriala/public_html/wp-content/plugins/cvit-core/cvit-social-share.php:20) in /home/febriala/public_html/wp-content/themes/cvit/inc/cvit-social-share.php on line 20

    What happened?

    #4798

    Hi Febria,

    As we can see your website just working fine. Please check out the screenshot as a reference http://prntscr.com/l5upjs

    Best Regards,
    ThemeLooks Support Team

    #4799
    Febria
    Participant

    Yes. I revert to v2.3 after my hosting provider resolved the error 500.

    Should I delete all cvit v2.3 plugins before installing cvit v2.4?

    Because last time I installed v2.4 without deleted the plugins, the theme (v2.4) became error..

    #4800

    Yes, you need to remove and reinstall the cvit Theme and cvit-core Plugin to get the updates.

    Best Regards,
    ThemeLooks Support Team

    #4801
    Febria
    Participant

    Thanks. Case closed.

    #4802

    Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our Theme and our support too. It will give us inspiration and make us more ‘happy’ to support.

    Best Regards,
    ThemeLooks Support Team

Viewing 6 posts - 1 through 6 (of 6 total)
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