Error: Internal Server Error (500)

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Support Home › Support Home › Hoskia › WordPress Theme › Error: Internal Server Error (500)

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  • December 10, 2018 at 10:10 pm #5352
    JORGE
    Participant

    Good morning I have problems importing the DEmo content, I press the blue button Import Demo Data according to the documentation but it throws me Error: Internal Server Error (500) I need help

    December 11, 2018 at 9:56 am #5380
    ThemeLooks Support Team
    Keymaster

    Hi JORGE,

    Please follow the steps below.

    1. Please make sure you have the latest version of WordPress and update your hosting server PHP version to minimum 5.6.25 or newer. ***recommended***
    2. Clean your full database “OR” reinstall a new WordPress with a new database
    3. Then install the theme (follow the steps from the provided documentation)
    4. Then install all of the required plugins (follow the steps from the provided documentation)
    5. Then active all of the installed plugins (follow the steps from the provided documentation)
    6. Then import all of the demo data (wait until all of the demo data are imported completely)

    Best Regards,
    ThemeLooks Support Team

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