Errors: google map, translation, layout

[Alisa]

Hello!
Some features are not added to the site:
1)Google map is not shown, API Google is registered – https://telcom.moscow/contact/
2)Phone Number Prices (Number Settings-vpnsf) – not configured in 3 columns http://clip2net.com/s/3NO9ITK
3)No translation (does not work) http://clip2net.com/s/3NO9V9V –> http://clip2net.com/s/3NO9Ysm
is it possible to make a translation of the admin panel? (pot)
Help…

• This topic was modified 6 years, 7 months ago by ThemeLooks Support Team.
• This topic was modified 6 years, 7 months ago by ThemeLooks Support Team.

[ThemeLooks Support Team]

Hi Alisa,

First of all, please send us a message through our Envato Market (themeforest) profile contact form to verify your purchase of our item “BizWalls”, here: https://themeforest.net/user/themelooks#contact Check out the screenshot as reference http://prntscr.com/gkmr2r

After then, we will able to assist you with your issues. Your profile shows, you are our “ForumUS” item’s customer https://www.themelooks.com/support/forums/users/morisalisa/

Moreover, please remove your wp-admin & FTP access from here, because it’s a public forum. If we need your wp-admin & FTP access, then we will let you inform.

Best Regards,
ThemeLooks Support Team

[Alisa]

hello! how to delete information, did not find the editing option

[ThemeLooks Support Team]

We have deleted your wp-admin & FTP access information for you.

Now, please send us a message through our Envato Market (themeforest) profile contact form to click here: https://themeforest.net/user/themelooks#contact to verify your purchase of our item “BizWalls”. Check out the screenshot as reference http://prntscr.com/gkmr2r

After then, we will able to assist you with your issues.

Best Regards,
ThemeLooks Support Team

[Alisa]

Ok, I did everything, I sent a message
Best Regards,
Alisa

[ThemeLooks Support Team]

Hi Alisa,

Please check out the solution below of your issues.

1. We have checked your website. There has a problem with your google map longitude and latitude. Please use the correct/valid google map longitude and latitude to fix the issue. Moreover, you could check out the screenshot http://tinyurl.com/y9ealohg to setup google map properly.

2. Please check out the screenshot http://easycaptures.com/fs/uploaded/1161/4810133044.jpg for setting up the vpnsf in 3 columns. By the way, we are already setting up the vpnsf in 3 columns on your website for you.

3. Please review the Loco Translate plugin Beginner’s guide, here https://localise.biz/wordpress/plugin/beginners to translate your website properly. Also, watch the video tutorial, here https://youtu.be/3Fohy96uSzY

Best Regards,
ThemeLooks Support Team

[Alisa]

Hello!
3) Translation of the file is done, but translation is not shown on the site page:

http://clip2net.com/s/3NRFwga

[ThemeLooks Support Team]

Hi Alisa,

We have double checked everything about translate and there is no missing string that is not translatable.

Also, your screenshot clearly shows that all of our strings are translatable. That’s why, all of our strings show in Loco Translate Plugin. If we missed any string that is not translatable, then it will not show in Loco Translate Plugin.

So, please translate the “VOIP Price Rate Calculator” properly to watch the video tutorial, here https://youtu.be/3Fohy96uSzY

Moreover, there is nothing in our hands to help you in this issue. This is because, we already provided everything (translate ready .pot file) that you need to translate. In this issue, you just need to translate the strings in a proper way.

However, if we missed any string that is not translatable, then we could help you to make the missing string translatable.

Thanks for your understanding.

Best Regards,
ThemeLooks Support Team

[Alisa]

4) does not translate the navigation language – Home:
http://clip2net.com/s/3NRJEMY

[Alisa]

3)Translation does not work. We are able to use the translation, we made more than 100 websites with the Loco plugin, This plugin works fine, but there is no sync with your plugin: Plugins VOIP Pricing / Rate Calculator voip-ru_RU.po

[Alisa]

https://telcom.moscow/voip-rates/

[ThemeLooks Support Team]

We really appreciate your work and expertise.

However, on your very first message you have shown the same translate issue for our vpnsf plugin and now we have seen that you could translated the plugin properly http://prntscr.com/gn08pb

This “VOIP Price Rate Calculator” Plugin Translate issue is the same issue. So, please translate the “VOIP Price Rate Calculator” properly at the same way that you did for the vpnsf plugin.

Moreover, there was an issue on 4) and we have fixed the issue for you.

Best Regards,
ThemeLooks Support Team

[Alisa]

Hello!
thank you for useful advices..))
Details:

Translation started working after renaming the file: “ru_RU.po” -> “vpns-ru_RU”
But some words are not translated.

Language support is not supported:
Plugins VPNSF – Virtual phone number selling form vpns-ru_RU.po

http://clip2net.com/s/3NSUfdf

1. One Time Setup Fee
2. Monthly Fee
3. Incoming calls (… minutes)
4. Call Forwarding (… minutes)

Language support is not supported:
Plugins VOIP Pricing / Rate Calculator voip-ru_RU.po
https://telcom.moscow/voip-rates/

We tried in many ways “LOCO”:
1) http://clip2net.com/s/3NSVHjX

POEDIT:
2) http://clip2net.com/s/3NSVQDg

This is some mistake in the work of the site

You can check through the admin panel of the site and you will see that this does not work.

[ThemeLooks Support Team]

Hi Alisa,

Sorry for the inconvenience.

Plugin VPNSF, at this moment, the text are coming statically from a js file. That’s why, the text are not translatable with Loco Translate. In this issue, please follow the steps from the screenshot below to translate the text. However, we have listed the issue in our theme update list. We will make the text translatable in our next update of the theme.

1. http://prntscr.com/gnbfqb
2. http://prntscr.com/gnbehb
3. http://prntscr.com/gnbexm
4. http://prntscr.com/gnbfez

Plugin VOIP Pricing / Rate Calculator, we found an issue there and we have fixed the issue for you. By the way, we have also listed the issue in our theme update list. We will fix the issue in our next update of the theme.

Please wait with patience for the next update of the theme. You will get notified when the theme update available.

Best Regards,
ThemeLooks Support Team

[Author]

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