Fashion Modern demo error

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  • #7214
    jill
    Participant

    Hi,
    I’ve followed your documentation to import the demo content of Fashion Modern Homepage. It installed with no issues but when I try to edit it with Elementor I get the following message “There has been a critical error on your website. Please check your site admin email inbox for instructions.” The email is below. Other installed demo pages work fine with elementor and i appear to have no other issues with wordpress or any of the other pages.
    Please can you look into this and advise fix.
    Thank you.

    EMAIL:
    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, Karton Core.

    First, visit your website (http://jibi.nz/test_site/) and check for any visible issues. Next, visit the page where the error was caught (http://jibi.nz/test_site/test_site/wp-admin/post.php?post=3129&action=elementor) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

    http://jibi.nz/test_site/wp-login.php?action=enter_recovery_mode&rm_token=reQspg7r0bcIJeCmpmcsD5&rm_key=kdzZuPTM7EUPvSfbHJplAY

    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 5.3.2
    Current theme: Karton (version 1.2)
    Current plugin: Karton Core (version 1.2)
    PHP version 7.0.33

    Error Details
    =============
    An error of type E_ERROR was caused in line 214 of the file /var/www/vhosts/jibi.nz/httpdocs/test_site/wp-content/plugins/karton-core/addons/widgets/single-product.php. Error message: Uncaught Error: Call to a member function get_id() on boolean in /var/www/vhosts/jibi.nz/httpdocs/test_site/wp-content/plugins/karton-core/addons/widgets/single-product.php:214
    Stack trace:
    #0 /var/www/vhosts/jibi.nz/httpdocs/test_site/wp-content/plugins/elementor/includes/base/widget-base.php(448): Karton_Single_Product->render()
    #1 /var/www/vhosts/jibi.nz/httpdocs/test_site/wp-content/plugins/elementor/includes/base/widget-base.php(561): Elementor\Widget_Base->render_content()
    #2 /var/www/vhosts/jibi.nz/httpdocs/test_site/wp-content/plugins/elementor/includes/base/element-base.php(715): Elementor\Widget_Base->get_raw_data(true)
    #3 /var/www/vhosts/jibi.nz/httpdocs/test_site/wp-content/plugins/elementor/includes/base/element-base.php(715): Elementor\Element_Base->get_raw_data(true)
    #4 /var/www/vhosts/jibi.nz/httpdocs/test_site/wp-content/plugins/elementor/includes/base/element-base.php(715): Elementor\Element_Base->get_raw_data(true)
    #5 /var/www/vhosts/jibi.nz/httpdocs/test_site/wp-content/plugins/elementor/i

    #7253

    Hi Jill,

    Your topic was marked as spam by the system because of maybe too many links and other server-side URLs. Please use these options https://prnt.sc/quuw3j in the future to get rid of the mark as spam by the system.

    Moreover, you could follow the steps below.

    1. Please make sure you have the latest version of WordPress and update your hosting server PHP version to minimum 7.1 or newer. ***recommended***
    2. Clean your full database “OR” reinstall a new WordPress with a new database
    3. Then install the theme (follow the steps from the provided documentation)
    4. Then install all of the required plugins (follow the steps from the provided documentation)
    5. Then active all of the installed plugins (follow the steps from the provided documentation)
    6. Then import all of the demo data (wait until all of the demo data are imported completely)

    Then please let us know the result.

    Best Regards,
    ThemeLooks Support Team

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