Fatal error

[Pankaj]

Got an issue while the installed the dummy content. Here is the issue “Fatal error : Can’t use function return value in write context in /wp-content/themes/ecohosting/eco-parts/domain-search.php on line 83”

[Pankaj]

Failed to import Media “world-map”

[ThemeLooks Support Team]

Hi Pankaj,

Sorry for the inconvenience.

We have double checked everything, but we don’t find this type of Fatal error. Could you please write us in details about your working process. Are you working in a local server or online server?

If you are working on a local server, then please update your local server and PHP version.

After then please follow the steps below. Please be sure, in this issue you need to clean your full database or reinstall a fresh new WordPress with a new database and follow carefully the steps below.

• Clean your full database “OR” reinstall a new WordPress with a new database
• then install the theme
• then install all of the required plugins
• then active all of the installed plugins
• then import all of the demo data (wait until all of the demo data are imported finished)

Moreover, please follow the steps from our provided documentation to avoid any kind of error.

About the “world map”. Actually, this is not an error. We have used two file types for “world map” .SVG and .PNG. After then we have removed the .SVG file from the demo data. You could check your website and you will get the world map is there. However, we will fix this ASAP and update it on Themeforest. Then this message will not show anymore.

Best Regards,
ThemeLooks Support Team

[Pankaj]

I had tried to 7-8 times with fresh database and WordPress but same issue all times.
Here is the process:
1) Install the WordPress latest version.
2) Upload the theme folder in WordPress theme folder.
2) Install then Activate all the required plugins.
3) Import the dummy data, here is the page “Appearance > Import Demo Data”

I had install this theme on my server. I had create a folder on my server and activate this theme and getting the Fatal error.
`
Your theme in new folder name “new-site”. Here is example path of my theme:
http://www.sample,com/new-site/

Please try to resolve this issue ASAP because I have to complete this site in week.

[ThemeLooks Support Team]

Hi There,

We guess, this is your hosting server issue. In this issue, you need to contact with your hosting provider. This is because, there has no issue with our theme that you have faced and you are the 1st person who faced this type of issue. We already have more 12 customers of this theme.

Moreover, you could provide us your hosting cpanel user and password via our Themeforest profile contact form ( https://themeforest.net/user/themelooks#contact ) to check the issue.

Best Regards,
ThemeLooks Support Team

[Pankaj]

Okay, I have another server, let me try on new server.

[Pankaj]

OMG… Same issue on new server.
I had try to 2 time on new server and same issue.

[ThemeLooks Support Team]

Could we ask, why you are trying to access file directly like /wp-content/themes/ecohosting/eco-parts/domain-search.php ?

Please note: WordPress is not working like this wrong way. It’s working with domain URL like http://www.yourdomain.com/domain

Please record a video of your full installation process and provide us the video to check the issue when you face the problem.

Best Regards,
ThemeLooks Support Team

[Pankaj]

Try it again and same issue. But now I had create video. Please find the below link so you can see:
[video src="http://www.smartfiz.com/seo/video/ScreenCaptureProject1.mp4" /]
[video src="http://www.smartfiz.com/seo/video/ScreenCaptureProject2.mp4" /]
[video src="http://www.smartfiz.com/seo/video/ScreenCaptureProject3.mp4" /]

Let me know if anything wrong in it.

[ThemeLooks Support Team]

Please let us check the issue.

Best Regards,
ThemeLooks Support Team

[Pankaj]

Yes please, It’s urgent

[ThemeLooks Support Team]

Please let us inform your server PHP version and mysql version. If your server PHP version is less than PHP 5.5.12 and mysql version less than 5.6.17 then you must need to update your server PHP version and mysql version to fix the issue.

In this case, you need to contact with your hosting provider.

Best Regards,
ThemeLooks Support Team

[Pankaj]

Resolved.. Thanks so much for the help.

[Pankaj]

Can you please let me know, How I can add home page “Popular Pricing” in tabs like FAQ page. I want to display that tabs on the Home page(Front page)

[ThemeLooks Support Team]

Hi Pankaj,

We are sorry to say that, there is no option to use/add tabs for Pricing. In this issue, you need to hire someone else to customize the theme for you.

Please note: our theme is all about that have in our demo.

Best Regards,
ThemeLooks Support Team

[Author]

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