Fees Add-on multiple delivery fee inside kilometers doesn’t work

[Agha H. M.]

My purchased item code for FoodBook Multi-delivery Fees Add-on:

My multiple delivery fee inside kilometers doesn’t work. Please check the reference: https://prnt.sc/lhp87BtNAVgc . I tried many things as requested but it doesn’t work. https://prnt.sc/wqQILj_05WOA

This feature is a part of this plugin: please check the documentation: https://themelooks.net/documentation/plugin/foodbook/how-to-works-foodbook-multi-delivery-fees-addons/

Can you help me out?

[ThemeLooks Support Team]

Hello,

Please provide your website URL to review the issue.

Best Regards,
ThemeLooks Support Team

[Agha H. M.]

My website is bonanza-thai.com.au. I think you got my WordPress admin details already. Please search my email ID. you got all details.

Hi mate,

Set delivery fee inside kilometer doesn’t work. https://prnt.sc/Au1mohm7rA8o
I printed many copies but it doesn’t work.

All instructions they provide me did it https://prnt.sc/_tlustwzh4G5 but it doesn’t work and plugin documentation said it is part of the plugin.

My website is https://bonanza-thai.com.au/. I sent multiple requests but it not reaching the Theme Looks, team. What should I do to reach this request I don’t have a copy of the previous request or number.

[ThemeLooks Support Team]

Hello,

We don’t have your WordPress admin details as the department is totally different. We are the support team of ThemeLooks. We don’t have any email access. If we need something from you then we will let you know the process to send us those.

Moreover, we have reviewed your website and seen everything is working perfectly. Please check out the screenshot as a reference https://prnt.sc/4OB7wRgyLt6f

Please understand it carefully. Your customer must validate their address using any of our system’s delivery availability checkers to calculate the delivery fees. Our plugin has 3 types of delivery availability checkers.
1. https://prnt.sc/FduY3o_K_C-0 (popup modal)
2. https://prnt.sc/MOZiVt_dtjeS (homepage banner)
3. https://prnt.sc/7KRHS-frEe9J (Checkout page)

Without validating your customer address using any of our system’s delivery availability checkers the delivery fee will not calculate.

In this case, you must use any of our system’s delivery availability checkers to calculate the delivery fees.

Best Regards,
ThemeLooks Support Team

[Author]

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