foodbook

[MEZYANI ABDELAZIZ]

Hello, I have 4 problem with the foodbook plugin .
1st problem concerns the page of the validation of the orders: the hours of the pick-up or delivery does not display anything (I have the bar but I do not have neither the date nor the hour that is displayed) .

the 2nd problem, always in this page when the customer wants to come on site he is obliged to fill out the form (I want the form to be displayed just for orders in delivery).

the 3rd problem; I would like to have the prices of my card change when the customer chooses the Delivery (the prices of delivery and take away or on site are not the same).

the 4th problem concerns the category of products: when I make the subcategory burger menu -a la carte- I have all the products that appear in the category parents -Burger menu- (burger menu and a la carte product). thanks in advance

[MEZYANI ABDELAZIZ]

http://www.lemust-pantin.fr

[ThemeLooks Support Team]

Hello,

Please let us know the version of FoodBook you are using to assist further.

Best Regards,
ThemeLooks Support Team

[MEZYANI ABDELAZIZ]

Hello ,I loaded the latest version yesterday only
if necessary, I send you the access code to check

[MEZYANI ABDELAZIZ]

I also noticed another issue with the sales order validation page. when the order is accepted by the restaurant the customer voices a page with commende accept and in him offers him 2 button (followed by order and another), the 2 link sends to a page 404 error. ? Thank you in advance

[ThemeLooks Support Team]

Hello,

Please check out FoodBook Doc https://themelooks.net/documentation/plugin/foodbook/ to setting up the FoodBook properly.

If you didn’t understand anything in the doc then please let us know.

Best Regards,
ThemeLooks Support Team

[MEZYANI ABDELAZIZ]

hello .thank you for your reply. I have already consulted the documentation and I can not find the answers to my problems. ? I would really like to have a support and a follow-up to respond most effectively to my problems.

[MEZYANI ABDELAZIZ]

….????

[ThemeLooks Support Team]

Hello,

1st problem concerns the page of the validation of the orders: the hours of the pick-up or delivery does not display anything (I have the bar but I do not have neither the date nor the hour that is displayed) .
– Please set your time zone https://themelooks.net/documentation/plugin/foodbook/how-to-set-the-time-zone/ After then set the delivery date and time https://themelooks.net/documentation/plugin/foodbook/from-where-to-set-deliver-pickup-time/

the 2nd problem, always in this page when the customer wants to come on site he is obliged to fill out the form (I want the form to be displayed just for orders in delivery).
– Please check out this screenshot https://prnt.sc/26rzihx to hide the delivery availability form.

the 3rd problem; I would like to have the prices of my card change when the customer chooses the Delivery (the prices of delivery and take away or on site are not the same).
– We are sorry to say that there are no pre-built options to do those. If you need a customization service based on your specific needs and requirements then please send a message using our Envato Market (codecanyon) profile contact form to click here https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) with your requirements with details to get a quote.

the 4th problem concerns the category of products: when I make the subcategory burger menu -a la carte- I have all the products that appear in the category parents -Burger menu- (burger menu and a la carte product). thanks in advance
– Could you please refer to a screenshot of the issue?

Best Regards,
ThemeLooks Support Team

[MEZYANI ABDELAZIZ]

I checked all the settings you told me and still have the schedules that do not appear.

I am sorry to announce that you do not provide a good after-sales service as you announce. I’m really on it for choosing your plugin.

[ThemeLooks Support Team]

Hello,

We are sorry for the inconvenience.

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to assist.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

We have reviewed your website and found an issue. You didn’t set the time properly in the proper way. You have set the wrong opening & closing hours, opening time today 11:30 AM to closing time tomorrow 10:30 AM that’s why the system shows always closed.

Please set day-wise Working hours where opening time & closing time will be the same day, not today to tomorrow.

Best Regards,
ThemeLooks Support Team

[MEZYANI ABDELAZIZ]

Thank you

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