ForumUS compatibility with mChat

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Support Home Support Home ForumUS phpbb 3.3.x Style ForumUS compatibility with mChat

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #7261
    Ladislav Lenčucha
    Participant

    According to this, ForumUS is compatible with mChat:
    https://themeforest.net/item/forumus-responsive-phpbb-31-style-theme/17057432/comments

    However, when I activated today with latest version of mChat, the chat window was not shown and menu subitems did not show mChat text, but only translation keys.

    How to proceed?

    #7270

    Hi Ladislav,

    Could you please provide some screenshots to review the issue to fix?

    Best Regards,
    ThemeLooks Support Team

    #7273
    Ladislav Lenčucha
    Participant

    Check the screenshot. The mChat chat box is not visible (it is a feature of mchat to show the box on main page at the top) and menu contains translation keys.

    https://ibb.co/bK8nC5p

    #7276

    Hi Ladislav,

    Please check the issue with the default style Prosilver and send us a screenshot.

    Best Regards,
    ThemeLooks Support Team

    #7277
    Ladislav Lenčucha
    Participant

    Please ignore the translation key part, seems to be an issue on mChat side in new version (confirmed by selecting different style). The missing box is specific to ForumUS, if you could check that one

    #7285
    Ladislav Lenčucha
    Participant

    Is there anything I could do to help you investigate further?

    #7323
    Ladislav Lenčucha
    Participant

    Here is a screenshot from prosilver – when you compare with ForumUS screenshot you see there is mchat box missing and also active links/topic is missing (but that is not officially supported by the theme AFAIR).

    https://ibb.co/3MmSBtP

    #7336

    We are investigating the issue. Please wait with patience for our further response. If needed we will update the item. You will get notified via email when the update will available to download.

    Best Regards,
    ThemeLooks Support Team

    #7337

    Hi Ladislav,

    Based on the ForumUS UI the mChat will work that way as it works now. It will not work like Prosilver. Moreover, we have double checked everything and we didn’t find any other issue with mChat.

    Best Regards,
    ThemeLooks Support Team

    #7367
    Teodor
    Participant

    I have the same problem, please help me.

    I use in my forum other styles from themeforest for phpbb and they are working good.

    #7381

    Hi Teodor,

    Based on the ForumUS UI the mChat will work that way as it works now. It will not work like Prosilver. Moreover, we have double checked everything and we didn’t find any other issue with mChat.

    Best Regards,
    ThemeLooks Support Team

    #7386
    Teodor
    Participant

    The mChat is not visible to the main forum, mabe something is missing can you help me to make it apear to the index page ?

    Thank you.

    #7387

    Hi Teodor,

    We are sorry to say that we are unable to help you with this customization.

    Best Regards,
    ThemeLooks Support Team

Viewing 13 posts - 1 through 13 (of 13 total)
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