Header and Footer

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Support Home › Support Home › Ideabuz › Header and Footer

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • January 11, 2022 at 12:14 pm #11731
    Peter Chan
    Participant

    Hi,

    I have 2 questions as follow:

    1. Where can I set the link for the site logo in the header section?

    2. My footer background image link is broken, and that image is not bundled in my downloaded files, so please kindly send me the image file.

    Regards,
    Peter

    January 11, 2022 at 5:13 pm #11733
    ThemeLooks Support Team
    Keymaster

    Hello Peter,

    Please extend your support period to get assistance on your query. Because your FREE support period was expired on 2021-03-03.

    Best Regards,
    ThemeLooks Support Team

    January 12, 2022 at 9:38 am #11736
    Peter Chan
    Participant

    Hi,

    I don’t know what you mean. I bought it at 18 Nov 2021 in envatomarket, and the term is 6 months included support.

    Also, I think I cannot login to your support section to leave you the message if my support period is expired.

    Your reply make me so disappointed, please check it clearly and reply.

    Regards,
    Peter

    January 14, 2022 at 8:22 am #11741
    Peter Chan
    Participant

    Hi,

    I bought this theme on 18 Nov 2021, so my support period should be until 17 May 2022.

    Also, after I bought this theme, your server is down, it make me cannot work on it for almost 1 month.

    I didn’t complaint your server is down to delay my work, but now you said my support period is expired, and don’t reply me anymore.

    Listen to me! My support period is until 17 May 2022, and today is 14 Jan 2022.

    Please check it carefully, and reply asap.

    Thanks,
    Peter

    January 16, 2022 at 5:29 pm #11747
    ThemeLooks Support Team
    Keymaster

    Hello Peter,

    Here is your purchase information https://prnt.sc/26eb7hm

    If you need more information then please contact Envato Market Help.

    Best Regards,
    ThemeLooks Support Team

    January 17, 2022 at 8:09 am #11751
    Peter Chan
    Participant

    Hi,

    I can’t see any useful information in your link, it is a blank page.

    Here is my purchase invoice from Envato Market:
    https://drive.google.com/file/d/1OUBDH4aEuoX4fpo9dAG3zmnDzkQcw5N1/view?usp=sharing

    Please provide support at once to show your responsibility.

    Regards,
    Peter

    January 17, 2022 at 12:49 pm #11752
    ThemeLooks Support Team
    Keymaster

    Hello Peter,

    1. Where can I set the link for the site logo in the header section?
    – Header logo always refers to the main home page. That’s why there are no pre-built options for setting a link for the site logo.

    2. My footer background image link is broken, and that image is not bundled in my downloaded files, so please kindly send me the image file.
    – http://themelooks.org/demo/ideabuz/wp-content/uploads/2019/06/footer-pattern.png

    Best Regards,
    ThemeLooks Support Team

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