I cannot make the EcoHostingWP in WHMCS look like the site

[Vladica Ivkovic]

Hi there,
I have uploaded the WHMCS template EcoHostingWP that came with the theme and activated it but at my WHMCS page I have lost the styling and pages.
This is the frontend site zazuhost.com
and WHMCS page is zazuhost.com/billing
Do I need to style the template again and do all in Html again?
Or what else am I missing? Shouldn’t this theme apply its styles to WHMCS page and keep my content?

[Vladica Ivkovic]

I have sorted that out and backend is fine now (WHMCS).
But I went through the video tutorials and I still can’t figure out how to edit the sections on Home page.
“Choose Your Vps Plan” and “Populer Pricing”.
These don’t appear in the building blocks???

[ThemeLooks Support Team]

Hi Vladica,

We are sorry for the late reply. Actually, we were on a vacation.

Please watch these video tutorials https://www.youtube.com/playlist?list=PLbmIKrgYlRboMwt4YWKdt4sHvKu680w3U

Best Regards,
ThemeLooks Support Team

[Vladica Ivkovic]

I will have to give you 1 star fro the support.
This is not the support.
I have asked some questions I need an answer to and you just sent me the link to the video tutorials that have no mention of the problem I am facing.
The support is nonexistent!

[ThemeLooks Support Team]

It looks like you are in a misunderstanding process.

You have asked about “how to edit the sections on Home page” and the video tutorials have everything and here is the specific video tutorial for “How to Setup Home Page of EcoHosting – Responsive Hosting and WHMCS WordPress Theme” https://www.youtube.com/watch?v=vDijRP0UuAE&list=PLbmIKrgYlRboMwt4YWKdt4sHvKu680w3U&index=3&t=0s

Moreover, you have asked about “Choose Your Vps Plan” and “Populer Pricing” and here is the specific video tutorial for “How to Setup Post Type (domain pricing, hosting pricing, etc.) of EcoHosting – WordPress Theme” https://www.youtube.com/watch?v=FT2yl6rvrTc&list=PLbmIKrgYlRboMwt4YWKdt4sHvKu680w3U&index=2&t=0s and ”
How to Setup VPS Slider of EcoHosting – Responsive Hosting and WHMCS WordPress Theme” https://www.youtube.com/watch?v=f5UOjaDwkSc&list=PLbmIKrgYlRboMwt4YWKdt4sHvKu680w3U&index=4&t=0s

If the video tutorials can’t help you then you could ask for more support rather than providing 1 star for no reason. This theme has 189 clients except you and no one has this type of issue. Everyone is happy with our documentation, video tutorials, and support.

We hope you will update your rating and review.

Best Regards,
ThemeLooks Support Team

[Vladica Ivkovic]

No I didn’t ask that.
I asked how to connect the domain search on the home page to the search results.
But you didn’t bother to read my question and just have sent me the links to a tutorials that have no mentions of my problem.

[ThemeLooks Support Team]

We still didn’t find.

Could you please provide a screenshot where you have asked: “how to connect the domain search”?

Best Regards,
ThemeLooks Support Team

[Vladica Ivkovic]

It was on this page up on the contact form.
It was more than a week ago.

[ThemeLooks Support Team]

When you are here in our support forum then you should ask here to get support, not somewhere else where we are unable to provide support and you had transferred here to get support.

However, in this issue, you need to edit the Domain Search Section and add your WHMCS domain search Form Action URL. Please check out the screenshot as a reference https://prnt.sc/r7qms5 Example URL: http://billing.ywhmcs.com/domainchecker.php

We hope you will update your rating and review and give us 5 start for our support.

Best Regards,
ThemeLooks Support Team

[Vladica Ivkovic]

Okay that worked, thanks.
I am trying to remove the TawkTo chat box from the site and tried to hide it with css but it does not work.
I am talking about backend (html – whmcs) and not wordpress.
How can I remove TawkTo container?

[ThemeLooks Support Team]

Hi Vladica,

Please follow the steps below to disable/remove the Tawk.to live chat from WHMCS template.

– Open main.js file from js folder
– Then find/search for the comment Live Chat Widget
– Comment or remove the code (check out the screenshot as reference http://prntscr.com/do2adj )

Best Regards,
ThemeLooks Support Team

[Vladica Ivkovic]

Thanks, I have sorted that out.
I have a problem with Client’s pages show as non SSL.
I have installed SSL certificate and WordPress and admin pages are showing fine as SSL active but client pages (billing/clientarea.php) and other client pages show as non SSL.
I used https://www.whynopadlock.com/ to scan the login page and find what code is causing the issue and I see the http: part but can’t figure it out how to fix it.
Can you please direct me on how to fix this?

[ThemeLooks Support Team]

Hi Vladica,

We are sorry to say that it’s not covered by our item support.

Please learn more about our support policy.

Best Regards,
ThemeLooks Support Team

[Vladica Ivkovic]

Okay, for your further reference the problem was caused by your mailchimp link in the footer of your WHMCS template.
So it was supposed to be covered by theme support.

[ThemeLooks Support Team]

Please follow the steps below.

– Open footer.tpl file
– Then Search For the Comment <!-- Subscribe Form Start -->
– Update The action="..." attribute address with your one from there https://prnt.sc/ri6j53

Best Regards,
ThemeLooks Support Team

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