I can't add/edit page using Backend editor

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Support Home › Support Home › VirtuSky › WordPress Theme › I can't add/edit page using Backend editor

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Viewing 4 posts - 1 through 4 (of 4 total)
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  • January 30, 2018 at 8:14 am #3011
    Oppa Martins
    Participant

    Hey there,

    I got an issue and it’s really bothering me. I’m now unable to add or edit any page since the backend editor isn’t work. The editor area keeps on white background text mode, even I click on visual mode. The frontend editor works just fine, but I can’t do much from there. Here is the screenshoot of my backend editor: BE-Editor

    What is the main problem here?

    January 30, 2018 at 10:02 am #3012
    ThemeLooks Support Team
    Keymaster

    Hi Oppa,

    It looks like any of your used plugin conflict with the back-end CSS of Visual Composer.

    In this issue, we will suggest you to deactivate 3rd party plugins, because most issues are caused by a plugin conflict.

    Best Regards,
    ThemeLooks Support Team

    January 30, 2018 at 1:27 pm #3013
    Oppa Martins
    Participant

    Hi there,

    I deactivate & activate each installed plugins, the problem still persist. I thought the problem is on VC itself, maybe it is not compatible with the recent WordPress 4.9.2 (updated about 2 weeks ago).

    Any idea?

    January 30, 2018 at 2:38 pm #3014
    ThemeLooks Support Team
    Keymaster

    Hi Oppa,

    We have double checked everything and there is nothing found like VC is not compatible with the WordPress 4.9.2. Please check out the screenshot as reference http://prntscr.com/i7j1de

    Thanks for your understanding.

    Best Regards,
    ThemeLooks Support Team

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