I do not understand why by the step of creating this account

[TYN]

I do not understand why by the step of creating this account, I can not create an account and keep getting the error as the picture? https://prnt.sc/t85ulc Now, what must I do?

[TYN]

The next step in the installation process is to create an admin account, but I cannot create it because of the error message as shown in the attached image. https://prnt.sc/t85ulc

[ThemeLooks Support Team]

Hi There,

It looks like your database is not fresh because the information already exists in your database. Please download the script again for a fresh installation and create a new database to install the script to fix the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

We are sorry for the inconvenience.

We found out the issue. We have fixed the issue and updated the script on CodeCanyon. Please download the script again for a fresh installation and create a new database to install the script to get rid of the issue.

Best Regards,
ThemeLooks Support Team

[TYN]

Currently I cannot reinstall because there is an error like the picture https://prnt.sc/t95pjt

[ThemeLooks Support Team]

Hi There,

We have reset your previous installation for your purchase code. Please continue the installation process with your purchase code.

Best Regards,
ThemeLooks Support Team

[Author]

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