I have a problem with variable products and layout in Popup products

[Rafail Grigoriou]

Hello,
I have a problem with variable products and layout in Popup products.
Can it be fixed?

[ThemeLooks Support Team]

Hi Rafail,

We are sorry to say that we are unable to understand the issue. Could you please describe with details with some screenshots about your issue?

Best Regards,
ThemeLooks Support Team

[Rafail Grigoriou]

Good morning from Cyprus,
I’m sorry I’m not understood. I’m sending you a screenshot I’m sure you’ll understand that the layout of the plugin is not normal. It also does not display any of the additives for processing by the customer’s food. It must be from second plugin the product options because in itself is not what we ask.
This screenshot is for the wrong layout: https://prnt.sc/u1e96g (it does it on all devices)

This screenshot is to see that normally I have the add-ons active however your plugin does not display them. : https://prnt.sc/u1easv

Thanks

• This reply was modified 3 years, 8 months ago by Rafail Grigoriou.

[ThemeLooks Support Team]

Hi Rafail,

We didn’t find anything that is not a normal layout in Popup products. Could you please check out our plugin live demo and provide a screenshot of what you have seen that is not normal?

Moreover, we are unable to understand which add-ons are you talking about and where you have added those options because our plugin is an individual system. It has won extra features/add-ons adding system for a product. Please check out this screenshot https://codecanyon.net/item/foodbook-online-food-ordering-system-for-wordpress/screenshots/27669182?index=6

Furthermore, please check this article https://docs.woocommerce.com/document/variable-product/ to know steps by steps on how to create a variable product in Woocommerce.

Please Note: FoodBook is an individual food ordering system/plugin for WordPress works with WooCommerce. It does not support other WooCommerce plugins or add-ons to add more features in it. Because, it’s not a theme, it’s an individual plugin that has its own pre-built systems/options/features for its purpose.

Best Regards,
ThemeLooks Support Team

[Rafail Grigoriou]

Can you see here https://chickintenders.com/index.php/foodbook/

And this is the second plugin you will need to display the foodbook.

Advanced Product Fields for WooCommerce

[Rafail Grigoriou]

We need options where you have to. Eg choose whether the chicken will be Fried or Grilled to add 4, 3,2,1 sauces. If the customer wants french fries or rice. Choose a soft drink. And when he has burger to bring or add ingredients.

[ThemeLooks Support Team]

Hi Rafail,

We have reviewed the layout issue. It looks like it’s a plugin confliction or editor issue. Please add/edit the product description using Classic Editor to get rid of the issue. Our plugin has no issue like that you could check out our plugin live demo. Also, you could check out one of our clients’ website https://tigercookiesuae.com/ as a reference.

Moreover, we already mentioned in our previous reply “FoodBook is an individual food ordering system/plugin for WordPress works with WooCommerce. It does not support other WooCommerce plugins or add-ons to add more features in it. Because, it’s not a theme, it’s an individual plugin that has its own pre-built systems/options/features for its purpose.”

About your last reply, it seems you are talking about Group Product, not the variable product. However, FoodBook not supports WooCommerce group products. Because, as we mentioned “It has its own extra features/add-ons adding system for a product. Please check out this screenshot https://prnt.sc/u1hic4”

Best Regards,
ThemeLooks Support Team

[Rafail Grigoriou]

I’m still having trouble with the look. You can take a look, too. Can I create an account for you?

[ThemeLooks Support Team]

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

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