I lost the pages design after server reboot

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  • #5417
    Youssef
    Participant

    Hi Team,

    I was working fine yesterday adding my contents then I had to reboot the server, then site has lost all it’s design and formatting, please advise if there comparability issue happened with recent updates or so.

    #5421

    Hi Youssef,

    Please make sure you have the latest version of WordPress and update your hosting server PHP version to minimum 5.6.25 or newer. ***recommended***

    Best Regards,
    ThemeLooks Support Team

    #5443
    Youssef
    Participant

    Thanks for your reply, now I am facing couple of issues hope you can help me in :
    1- You sent the files I need to update the header and footer for the WHMCS template, but I need to update the menus, canvas menus contents to reflect the main site URLs as well please advise how I can do this.

    2- My landing page going to example.com/index.php/home how i can make it going straight to example.com, I tried to change it from WP general setting but didnot work, appreciate your help in that.

    Regards,
    Youssef

    #5447

    Hi Youssef,

    1- You will get all of the header content in the header.tpl file to edit.

    2- We are really sorry to say that it’s not cover our item support. Please learn more about our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic or ask a question.

    Best Regards,
    ThemeLooks Support Team

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