i want to disable the function of today delivery / pickup

[khir]

1. Why i can’t disable the function of today delivery / pickup

3. Why is the timing for delivery/ pickup does not follow the real time? for example, if real time is 6pm, the timing options should be 6pm onwards. Before 6pm timing should not be in the options.

4. Today we try it LIVE. But one of our customer failed to make payment, however it appeared success in your foodbook order panel. But in woo commerce report, it appeared failed. So I think your system has bugs or error.

That’s all. Please reply us and help us as soon as possible.

For your information, i bought 2 plugin from you. I support you so you should have supported me back.

Thank you.

[khir]

Hello sir,

i am sorry.
i am very urgent

i found some other plugin that can suite my problem.

if your plugin cannot have that simple feature i have to ask for refund for both plugin.

130usd over usd if big for me.
i need that money another plugin. please reply me asap.

thank you

[ThemeLooks Support Team]

Dear Khir,

1. Why i can’t disable the function of today delivery / pickup
– We are sorry to say that there is no pre-built option to disable the function of today delivery / pickup. There has an option for disabling the pre-order only.

3. Why is the timing for delivery/ pickup does not follow the real time? for example, if real time is 6pm, the timing options should be 6pm onwards. Before 6pm timing should not be in the options.
– It’s a time zone, and date and time of the branches settings issue. Please set your time zone properly by following the below doc to fix this issue.

How to set the time zone?

https://themelooks.net/documentation/plugin/foodbook/from-where-to-set-branch-to-deliver-pickup-date-and-time/

4. Today we try it LIVE. But one of our customer failed to make payment, however it appeared success in your foodbook order panel. But in woo commerce report, it appeared failed. So I think your system has bugs or error.
– We have double-checked our plugin and we didn’t find any issue like this. Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue.

Best Regards,
ThemeLooks Support Team

[khir]

hello,

1. Why i can’t disable the function of today delivery / pickup – We are sorry to say that there is no pre-built option to disable the function of today delivery / pickup. There has an option for disabling the pre-order only.

I feel disappointed. i want refund. normally it must have that functionality. most of delivery plugin that function.
I WANT REFUND.

3. Why is the timing for delivery/ pickup does not follow the real time? for example, if real time is 6pm, the timing options should be 6pm onwards. Before 6pm timing should not be in the options. – It’s a time zone, and date and time of the branches settings issue. Please set your time zone properly by following the below doc to fix this issue.

HELLO, you did not understand me. we had set time zone. is not about time zone.. your system not intelligent enough.

we fill and follow all inside the documentation. but still
have time that passed time…..
DO you understand!! why i must book for 11 am this morning ming .. but now is 3pm… UNDERSTAND!!!!

Example now is 3pm. Now is 3pm.
BUT why when customer want to buy YOUR system SHOW time before. 1pm is already. why still showing that. your system is not intelligent. it supposed to shown only from current time till closed shop.

4. about the error als. dont blame me. please seen back your plugin. woo commerce is good. your plugin is faulty.

ladangku.my/wp-admin
admin_801
o&vuS@QL2#V9W**FpZQHQ(z)

If you cant settle. i want refund. your look like scammer. system is not good at all

tq

[ThemeLooks Support Team]

Dear Khir,

We can settle the issues but it will take about 3-5 working days to fix and update the plugin. If you can’t wait then you could contact Envato Market Help to get a refund.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Khir,

We added the option for disabling the function of today’s delivery/pickup on 26 May 2021 – Version 3.9.7. Please check out these screenshot as a reference https://prnt.sc/14beivr & https://prnt.sc/14beycd

Best Regards,
ThemeLooks Support Team

[Cameron Clarkson]

Issue with current day delivery is still existing. If I toggle off the current day delivery, the current day still appears in drop down. My timezone settings are correct. This customer service needs to improve!

[ThemeLooks Support Team]

Dear Cameron,

Please provide the requested information that asked on your support topic https://www.themelooks.com/support/forums/topic/some-customizations-problems/#post-10986

Moreover, please create your own topic instead of posting a reply to someone else created posts. Because the post creator can feel bothered by getting unexpected notifications of every reply of his/her created post.

Best Regards,
ThemeLooks Support Team

[Author]

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