Import demo data error

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  • #12541
    Charles Nwankwo
    Participant

    Please!!! I need an urgent response. I am few minutes away from a presentation at the office and this could cost me my job.

    I installed the ‘eoxpress’ wordpres theme correctly but when I finished importing demo data, my site started showing a white blank screen.

    I tried deactivating plugins and I discovered that the plugin “Eoxpress Core” is resposible. Does it means the demo data is broken?

    Please kindly attend to me.

    Here is my website: https://jharah.org/

    #12542

    Hello,

    Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to assist.

    Best Regards,
    ThemeLooks Support Team

    #12544
    Charles Nwankwo
    Participant

    I have done that. I am literally in the office, waiting.

    #12545

    Hello,

    We are investigating the issue. Please wait with patience for our further response.

    Best Regards,
    ThemeLooks Support Team

    #12546

    Hello,

    We have resolved the issue on your website. Now everything is working perfectly on your website.

    Best Regards,
    ThemeLooks Support Team

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