Import option getting error and site showing html

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Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #11427
    Chandika
    Participant

    When i import demo content, its getting error. i tried moth manual and auto import options.

    #11428
    Chandika
    Participant

    Just visit gohost.lk
    Then you can see.

    Error Log

    —Upload files—
    Customizer file was not uploaded. Error: No file provided.

    —Upload files—
    Redux file was not uploaded. Error: No file provided.

    —Upload files—
    The import files were successfully uploaded!
    Initial max execution time = 90
    Files info:
    Site URL = https://gohost.lk
    Data file = /home/xenosys/gohost.lk/wp-content/uploads/2021/10/hoskia-demo.xml
    Widget file = /home/xenosys/gohost.lk/wp-content/uploads/2021/10/hoskia-widgets-demo.json
    Customizer file = not defined!
    Redux files:
    not defined!

    ——
    New AJAX call!
    [WARNING] Failed to import gallery_tag Domain
    [WARNING] Failed to import tab Graphic Design
    [WARNING] Failed to import services_cat Graphic Design
    [WARNING] Failed to import gallery_tag Hosting
    [WARNING] Failed to import tab Marketing
    [WARNING] Failed to import services_cat Marketing
    [WARNING] Failed to import tab Programming
    [WARNING] Failed to import services_cat Programming
    [WARNING] Failed to import tab SEO
    [WARNING] Failed to import services_cat SEO
    [WARNING] Failed to import gallery_tag Technology
    [WARNING] Failed to import tab Web Design
    [WARNING] Failed to import services_cat Web Design
    [WARNING] Failed to import gallery_tag Website

    ——
    New AJAX call!
    [WARNING] Failed to import gallery_tag Domain
    [WARNING] Failed to import tab Graphic Design
    [WARNING] Failed to import services_cat Graphic Design
    [WARNING] Failed to import gallery_tag Hosting
    [WARNING] Failed to import tab Marketing
    [WARNING] Failed to import services_cat Marketing
    [WARNING] Failed to import tab Programming
    [WARNING] Failed to import services_cat Programming
    [WARNING] Failed to import tab SEO
    [WARNING] Failed to import services_cat SEO
    [WARNING] Failed to import gallery_tag Technology
    [WARNING] Failed to import tab Web Design
    [WARNING] Failed to import services_cat Web Design
    [WARNING] Failed to import gallery_tag Website

    ——
    New AJAX call!
    [WARNING] Failed to import gallery_tag Domain
    [WARNING] Failed to import tab Graphic Design
    [WARNING] Failed to import services_cat Graphic Design
    [WARNING] Failed to import gallery_tag Hosting
    [WARNING] Failed to import tab Marketing
    [WARNING] Failed to import services_cat Marketing
    [WARNING] Failed to import tab Programming
    [WARNING] Failed to import services_cat Programming
    [WARNING] Failed to import tab SEO
    [WARNING] Failed to import services_cat SEO
    [WARNING] Failed to import gallery_tag Technology
    [WARNING] Failed to import tab Web Design
    [WARNING] Failed to import services_cat Web Design
    [WARNING] Failed to import gallery_tag Website

    —Importing widgets—
    Sidebar :

    Search – Search – Imported
    Categories – No Title – Imported
    hoskia_recent_widget – Recent Post – Site does not support widget
    hoskia_social_widget – Find Us On – Site does not support widget
    Archives – No Title – Imported
    Tag Cloud – No Title – Imported

    Page Sidebar :

    Product Search – No Title – Imported
    Product Categories – Product categories – Imported
    Product Tag Cloud – Product tags – Imported
    hoskia_about_widget – No Title – Site does not support widget
    hoskia_social_widget – No Title – Site does not support widget
    hoskia_about_widget – No Title – Site does not support widget
    hoskia_social_widget – No Title – Site does not support widget

    Woo Page Sidebar :

    Product Search – No Title – Imported
    Product Categories – Product categories – Imported
    Filter Products by Price – Filter by price – Imported
    Filter Products by Rating – Average rating – Imported

    Footer One :

    hoskia_about_widget – No Title – Site does not support widget
    hoskia_social_widget – No Title – Site does not support widget

    Footer Two :

    hoskia_recent_widget – Latest News – Site does not support widget

    Footer Three :

    Navigation Menu – Useful Links – Imported

    Footer Four :

    hoskia_subscribe_widget – Subscribe – Site does not support widget

    Max Mega Menu Widgets :

    Image – No Title – Imported
    Image – No Title – Imported
    Image – No Title – Imported

    —ocdi/after_import—

    #11432

    Dear Chandika,

    There’s maybe something happened.

    Please follow the steps below to fix the issue.

    1. Please make sure you have the latest version of WordPress and update your hosting server PHP version to a minimum of 7.4 or newer. ***recommended***
    2. Reinstall a new WordPress with a new database or install and use wp reset plugin to reset your WordPress database
    3. Then install the theme by following the steps from the provided documentation
    4. Then install all of the required plugins by following the steps from the provided documentation
    5. Then active all of the installed plugins by following the steps from the provided documentation
    6. Activate your purchase key/license
    7. Then import all of the demo data (wait until all of the demo data are imported completely)

    Best Regards,
    ThemeLooks Support Team

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