Invalid security_Error

[Dipesh]

http://klomandevelopment.com/_ansatel/

I am getting this error while updating things on BizWalls Options:

Invalid security credential. Please reload the page and try again.

BizWalls Options is not letting us change anything because of Redux and other errors.

Let us know what to do.

Thanks.

[ThemeLooks Support Team]

Hi Dipesh,

Please provide us some screenshot of your issues to review review the issues to fix.

Best Regards,
ThemeLooks Support Team

[Dipesh]

https://prnt.sc/g0it7w – issue1 (Error msg)

https://prnt.sc/g0iv4h – issue2 (Theme options)

My site’s domain: http://klomandevelopment.com/_ansatel/

Let me know if you need admin access to solve this. Let me know how to put msg in private. This is i think open forum.

Thank you.

• This reply was modified 6 years, 8 months ago by Dipesh.

[Dipesh]

Hi Guys,

I have fixed the errors by deactivating demo content of Redux Plug in..

However i came to new issue.. Please solve this.

https://prnt.sc/g0kcpl

I removed display of images on testimonial by custom css ( .owl-page {display: none!important};)
Though, the image size section is still there, so there is gap between quote and name in testimonial.

Please provide custom code to remove space between quote and name of testimonials.

[ThemeLooks Support Team]

Hi Dipesh,

First of all, we have double checked everything and we didn’t find anything in our theme like your issues.

2nd, based on your screenshot and as you mentioned in your last reply that you have edited the codes of the theme. That means the issues were raised for your wrong editing of codes. So, in this case, we are unable to help you.

Please learn more our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/

We could suggest you that, please install a new WordPress and use our theme without codes edit. If you get any issue, then inform us, we will fix the issue ASAP. If an issue will raise for your wrong editing of codes, then we will unable to help you to fix the issue. That will be your own responsibility. If you need customization then, do that in a proper way.

By the way, we will add a feature in our next update of the theme for the testimonial section to use the content without images. Please wait with patience for the next update of the theme.

Best Regards,
ThemeLooks Support Team

[Dipesh]

Hi there,

First of all i told, I removed display of images on testimonial by custom css ( .owl-page {display: none!important};) if i remove this css there will be image, thats all… its nothing like you said that i changed the theme coding and you cant help… Dont do this…

This is custom CSS, that i did on customize page… I never change the internal theme codes…

Theme is working fine… There is no errors… I just have issue with testimonial space settings, between images and names of the person. Let us help with that.

I have one more issue of Align of text while using sections rows.

please check following links..

https://prnt.sc/g0yttw – Testimonial image space issue

https://prnt.sc/g0yw5f – Left Align of text

This is your first time support with us and you are doing this without understanding the msg, i am sure you want good rating from us.. So please support well at least for 6 months.

Thank you.

[ThemeLooks Support Team]

Sorry for the misunderstanding. However, you have provided this two screenshot ” https://prnt.sc/g0it7w – issue1 (Error msg), https://prnt.sc/g0iv4h – issue2 (Theme options)” as our theme issue, but there is no issue in our theme that shown your screenshot and now you agreed this in your last reply.

By the way, we have fixed the Testimonial issue and added an option to show/hide the client images on the Testimonial Section and updated the theme on themeforest. Please download and use the updated theme to get the update option for the Testimonial Section.

Moreover, we have reviewed the “Left Align of text” issue and we listed the issue in our theme update list. We will fix the issue in the next update of the theme.

Please wait with patience for the next update of the theme. You will get notified when the theme update will available.

Best Regards,
ThemeLooks Support Team

[Dipesh]

Hi guys,

Thank you for prompt reply.

So Testimonial issue will be fixed upon updating the theme, that sounds good.

For the Left Align of text, if you can provide the temporary solution (custom css), it would be great as we are planning to launch site live next week.

I found one more issue in Service section (Learn more button hover color)

https://prnt.sc/g108p9 – There is no option to choose color of button while updating information on service section.

Let me know.

Thank you.

[ThemeLooks Support Team]

Hi Dipesh,

For the “Left Align of text”, the issue will not fix with a custom CSS. It will need re-work. So, please wait with patience for the next update of the theme. You will get notified when the theme update will available.

For “Learn more button hover color”, please follow the steps from the screenshot to change the button hover color in the service section.
http://prntscr.com/g1ouxb
http://prntscr.com/g1ovfw
http://prntscr.com/g1ow5y
http://prntscr.com/g1ovwi

By the way, please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our Theme and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

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