Issue: Site reload when add/remove item to mini cart

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Support Home Support Home Restrofood Issue: Site reload when add/remove item to mini cart

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #13365
    Viet Tung, Tran
    Participant

    Hello,
    after update to the last version, there is an issue with my site when i add something to cart and remove something from cart. This did not happen before update with older version 2.0.2

    URL: https://restro.hang-duc.com

    Best regards

    #13372

    Hello,

    Please update all of your older plugins including RestroFood and Elementor to check the issue.

    Best Regards,
    ThemeLooks Support Team.

    #13389
    Viet Tung, Tran
    Participant

    Hello,
    I have 2 test sites, both are up to date and have the same issue with v2.0.3

    Site 1 without elementor (only gutenberg), with generatepress theme
    https://restro.hang-duc.com

    Site 2 with elementor and restrofood theme
    https://restro2.hang-duc.com

    If i rollback to v2.0.2, it works again.

    Best regards

    #13392
    Viet Tung, Tran
    Participant

    Hello,
    found out that this code snippet causes the issue:

    wp_dequeue_script( ‘wc-add-to-cart’ );

    I use this to remove unnecessary script for optimizing woocommerce and it worked until v2.0.2, its great if you can somehow avoid this conflict, otherwise i will remove this snippet from my site.

    Best regards

    #13396

    Hello,

    Please provide your wp-admin (URL, Username & Password) access using our website contact form https://www.themelooks.com/contact/ including this support topic link as a reference to review the issue to assist.

    Best Regards,
    ThemeLooks Support Team

    #13404

    Hello,

    Your provided admin access link is not working. Hence, we were unable to check the issue. Please provide your valid wp-admin (URL, Username & Password) access to check the issue to assist.

    Moreover, please let us know did you customized our plugin code.

    Best Regards,
    ThemeLooks Support Team

    #13416
    Viet Tung, Tran
    Participant

    Hello,
    i tested the link in private mode and it is stil working, could you retry.

    I dont customize your plugin, i use code snippet plugin to tweak wordpress and woocommerce.

    Best Regards

    #13417

    Hello,

    We already moved on to our support system.

    We recommended creating your ticket on our new support system https://support.themelooks.com/ to get assistance.

    Best Regards,
    ThemeLooks Support Team

Viewing 8 posts - 1 through 8 (of 8 total)
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