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  • #6344
    Alireza Nasri
    Participant

    Hello, We have bought this module https://marketplace.whmcs.com/product/4856 , module works fine in different theme such as “six” default theme but does not work with bnscloud whmcs theme.

    The Problem is when a client go to their services they do not see any services features such as rebooting or reinstall etc. They just come across loading page.

    We I use Devtools in Chrome I see different errors.

    scripts.min.js?v=80e0c4:6 Uncaught TypeError: jQuery(…).popover is not a function
    at HTMLDocument.<anonymous> (scripts.min.js?v=80e0c4:6)
    at l (scripts.min.js?v=80e0c4:2)
    at Object.fireWith [as resolveWith] (scripts.min.js?v=80e0c4:2)
    at Function.ready (scripts.min.js?v=80e0c4:2)
    at HTMLDocument.s (scripts.min.js?v=80e0c4:1)
    (anonymous) @ scripts.min.js?v=80e0c4:6
    l @ scripts.min.js?v=80e0c4:2
    fireWith @ scripts.min.js?v=80e0c4:2
    ready @ scripts.min.js?v=80e0c4:2
    s @ scripts.min.js?v=80e0c4:1
    clientarea.php?action=productdetails&id=153:1 [DOM] Found 2 elements with non-unique id #password: (More info: https://goo.gl/9p2vKq) <input type=​”password” name=​”password” id=​”password” class=​”form-control input-sm” data-toggle=​”password” value>​ <input type=​”password” name=​”password” id=​”password” class=​”form-control input-sm” data-toggle=​”password” value>​
    content.min.js:2 [Deprecation] Element.createShadowRoot is deprecated and will be removed in M73, around March 2019. Please use Element.attachShadow instead. See https://www.chromestatus.com/features/4507242028072960 for more details.
    (anonymous) @ content.min.js:2
    bns-scripts.js:253 Uncaught TypeError: preLoader.fadeOut is not a function
    at removePreloader (bns-scripts.js:253)

    #6345

    Hi Alireza,

    Please download the updated BNSCloud template and use the updated WHMCS template. Maybe you are using an old WHMCS template of BNSCloud. That’s why you are facing the issue.

    Moreover, if you have any further inquiry then please extend your support period to get assistance, because your FREE support period was expired on 2018-10-26.

    Best Regards,
    ThemeLooks Support Team

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