Key Customisation questions

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Viewing 5 posts - 1 through 5 (of 5 total)
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  • #8916
    Akeem Bundu-Kamara
    Participant

    Hi Themelooks team,

    We have ran into a number of problems using the Karton theme that we need updated before presenting to our customers as stated below:

    – Cart and account icon is oversized once clicked on and the pop up bar shows up from the right hand side of the screen
    – Search widget on the Karton Header builder displays an X next to it and sometimes disappears at random.
    – The wish list/compare icon also disappears on the product pages
    – Wishlist icon appears and doesn’t appear on shop page for certain products
    – Reduce the padding on the breadcrumbs
    – Theme color scheme not working properly with buttons. (Entire button is covered based off the color scheme selected including transparent which makes the buttons invisible)
    – Filter by price widget not showing on the filter list
    – How to change Tajawal font for woocommerce areas

    Thanks,
    Akeem

    #8917

    Dear Akeem,

    – Cart and account icon is oversized once clicked on and the pop up bar shows up from the right hand side of the screen
    Ans.: Please provide a screenshot of the issue and your website URL (Specific URL where we can see the issue) to review to assist.

    – Search widget on the Karton Header builder displays an X next to it and sometimes disappears at random.
    Ans.: Please provide a screenshot of the issue and your website URL (Specific URL where we can see the issue) to review to assist.

    – The wish list/compare icon also disappears on the product pages
    Ans.: Please provide a screenshot of the issue and your website URL (Specific URL where we can see the issue) to review to assist.

    – Wishlist icon appears and doesn’t appear on shop page for certain products
    Ans.: Please provide a screenshot of the issue and your website URL (Specific URL where we can see the issue) to review to assist.

    – Reduce the padding on the breadcrumbs
    Ans.: Please use the custom CSS below.

    .page-title-wrap {
        padding: 45px 0;
    }

    – Theme color scheme not working properly with buttons. (Entire button is covered based off the color scheme selected including transparent which makes the buttons invisible)
    Ans.: Every button and other elements have their own color editing options. That’s why The theme color will not work on all elements. You need to edit those from their options.

    – Filter by price widget not showing on the filter list
    Ans.: Please add the widget from the Appearance -> Widget

    – How to change Tajawal font for woocommerce areas
    Ans.: You will get the option to change the font Karton Oprions -> General

    Best Regards,
    ThemeLooks Support Team

    #8928
    Akeem Bundu-Kamara
    Participant

    Hi Themelooks support team,

    The oversized account icon for the account and cart slip pages can be seen in the two screenshot labelled: “My account slip page” and “My cart slip page”.

    The search bar problem can be seen in the three screenshots called Header missing.

    The wishlist icon missing can be seen in the “Wishlist icon missing” screenshot for the products Strong Hold Leggings and Wooden Coloured Flower Table Vases. Sometimes it appears and other times it reappears.

    We are investigating the other points you have sent.

    Thanks,
    Akeem

    My account slip page
    My cart slip page
    Wishlist icon missing
    Header Missing Elementor
    Header Missing Live Site
    Header Missing X Live Site

    #8931
    Akeem Bundu-Kamara
    Participant
    #8940

    Dear Akeem,

    We have reviewed the screenshots.

    The oversized account icon for the account and cart slip pages can be seen in the two screenshot labelled: “My account slip page” and “My cart slip page”.
    – It’s not an issue. It’s our theme default style. You can check out our theme live demo as a reference.

    The search bar problem can be seen in the three screenshots called Header missing.
    – Maybe you missed something. Please check out this video tutorial about using karton header builder https://www.youtube.com/watch?v=0M28MeSbofE&list=PLbmIKrgYlRboFBnRH5MQFmZ09Qil9ZYNe&index=9

    The wishlist icon missing can be seen in the “Wishlist icon missing” screenshot for the products Strong Hold Leggings and Wooden Coloured Flower Table Vases. Sometimes it appears and other times it reappears.
    – It’s maybe a 3rd party plugin confliction issue. Please try to check the issue by deactivating all of the 3rd party plugin that is not included with our theme.

    Best Regards,
    ThemeLooks Support Team

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