Licence can not be activ.

[Naveed Awan]

Hi,

please reset my both licence free i can not use them. i have try it on subdomain. i also send you email naveedawan (tahirmedia)

[ThemeLooks Support Team]

Dear Naveed,

Please send both of your purchase keys using our Envato Market (codecanyon) profile contact form to click here https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) to reset those for you.

Moreover, there is an option to activate the plugin on a new domain/sub-domain/directory/sub-directory, you need to deactivate the purchase code/license from the existing domain/sub-domain/directory/sub-directory where it installed now.

Best Regards,
ThemeLooks Support Team

[Naveed Awan]

Greetings,

i have alresady send you. second thing is the subdomain is complaetly deleated.

[ThemeLooks Support Team]

Dear Naveed,

We are sorry to say that we didn’t get any message.

Please login on your Codecanyon Account. After then send both of your purchase keys using our Envato Market (codecanyon) profile contact form to click here https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) to reset those for you.

Best Regards,
ThemeLooks Support Team

[Naveed Awan]

just send you again few minutes back.

[ThemeLooks Support Team]

Dear Naveed,

We have reset both of your purchase keys for you. Now you will able to reuse both.

Best Regards,
ThemeLooks Support Team

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