I created my WordPress website. I validated the license and I successfully imported the example data. Once I send all the file to my web server (OVH), and after the database import, the project il loosing the license (I have to validate it again). When I set the license code, the following error occurs :
cURL error 28: Connection timed out after 10000 milliseconds
I contacted OVH, and after investigation they said that it is not OVH that is blocking the Curl.
It is now working, but on my production website I get the error message “Your key has been installed on another domain(localhost:8888)”, since I started to work on localhost. Could you please reset this choice ? Then I can validate the key on my production website ?
There is an option to activate the plugin on a new domain/sub-domain/directory/sub-directory, you need to deactivate the purchase code/license from the existing domain/sub-domain/directory/sub-directory where it is installed now.
I bought this theme and I still can’t use it. Could you please add manualy the license ? Connect to your Database, find my key that I linked to my themelooks account, and set the website “sophiehadre.ch”.
If you cannot, could you please refund me, since I can’t use the product that I bought. I have to work on this website asap…