Location settings

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Viewing 5 posts - 1 through 5 (of 5 total)
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  • #10136
    Riccardo Raimo
    Participant

    Hello

    I want to use the location settings as we have different delivery zones.

    First I tested with some ZIP codes and it worked, after I added all the ZIP codes, the popup does not work anymore.

    Settings:
    https://prnt.sc/10u3ucz

    Website:

    FoodBook

    Can you tell me what caused the problem?

    Thank you

    #10144

    Dear Riccardo,

    We have reviewed your website and saw everything is working as it should. Please check out the screenshot as a reference https://prnt.sc/10u5ecv

    Best Regards,
    ThemeLooks Support Team

    #10145
    Riccardo Raimo
    Participant

    So it’s obviously a problem with the design.

    I tested it on 3 devices (laptop, tablet and smartphone) and on all devices I can not see the “start order” button and it is not possible to scroll down.

    The only possibility is to zoom out. But I think it’s not the user experience the plugin wants to provide. Most users will be confused.

    So the problem is not that the popup is not working, the problem is that the popup is not scrolable or on a wrong position as the “start order” button is invisibile on smaller screens.

    What can I do to fix the issue?

    Thanks for your help!

    #10146

    Dear Riccardo,

    We found out the issue. We have listed this in our plugin update list.

    At the moment, please use the custom CSS below to fix the issue.

    .fb_modal_content .zip-codes {
        overflow-y: scroll;
        height: 100px;
    }

    Best Regards,
    ThemeLooks Support Team

    #10148
    Riccardo Raimo
    Participant

    Dear ThemeLooks Team

    Thank you again. It worked!

    Like always great support!

    Best regards,
    Riccardo

Viewing 5 posts - 1 through 5 (of 5 total)
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