MailChimp not working

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Support Home › Support Home › Kripdom › WordPress Theme › MailChimp not working

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • November 3, 2018 at 8:53 pm #5035
    Bartosz
    Participant

    Hi guys,

    So, I managed to add my mailchimp API and list ID and nothing happens..

    Any advice?

    November 3, 2018 at 8:58 pm #5036
    Bartosz
    Participant

    Also, I can see that the 1.2V is available but when downloading from themeforest it contains 1.0v.

    November 4, 2018 at 8:53 am #5039
    ThemeLooks Support Team
    Keymaster

    Hi Bartosz,

    We are investigating the issues. Please wait with patience for our further response.

    Moreover, if needed we will provide an update of the item on Envato Market (ThemeForest). Then, you will get notified via email when the theme update will available for download.

    Best Regards,
    ThemeLooks Support Team

    December 8, 2018 at 8:37 pm #5325
    Bartosz
    Participant

    Hi guys,

    The new update has been released and the MailChimp newsletter is still not working……

    December 9, 2018 at 9:16 am #5327
    ThemeLooks Support Team
    Keymaster

    In this issue, you need to remove and reinstall the kripdomTheme and kripdom-core Plugin to get the update.

    Best Regards,
    ThemeLooks Support Team

    December 10, 2018 at 4:23 pm #5340
    Bartosz
    Participant

    What is the best way to do it cause I always do it from the FTP. Deleting the old theme and replacing the folder with a new one.

    December 10, 2018 at 4:26 pm #5342
    ThemeLooks Support Team
    Keymaster

    Your process also works well. No problem.

    Best Regards,
    ThemeLooks Support Team

    December 10, 2018 at 8:41 pm #5350
    Bartosz
    Participant

    Well, this is the problem that after doing this and even refreshing the API keys it’s still not working..

    December 11, 2018 at 9:28 am #5376
    ThemeLooks Support Team
    Keymaster

    Hi Bartosz,

    We have fixed the issue and updated the theme on Envato Market (Themeforest). Please download and use the updated theme (v1.4) and plugins to fix the issue.

    Need to remove and reinstall thekripdomTheme,kripdom-coreandWP BackeryPlugin to get the above update.

    Best Regards,
    ThemeLooks Support Team

    December 11, 2018 at 6:29 pm #5389
    Bartosz
    Participant

    1.4?? I thought you released 1.7

    December 11, 2018 at 6:58 pm #5390
    Bartosz
    Participant

    It WOKRS!!! 🙂

    December 12, 2018 at 9:03 am #5392
    ThemeLooks Support Team
    Keymaster

    Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our theme and our support too.

    Best Regards,
    ThemeLooks Support Team

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