Map Direction not displaying in Delivery Boy Dashboard

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Support Home Support Home FoodBook Map Direction not displaying in Delivery Boy Dashboard

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #11328
    Eman Live
    Participant

    I have setup google API as mentioned in the documentation but i am facing this issue. The delivery boy is unable to get direction. Please have a look at screenshot for further reference.
    2021-09-15_12-57-41

    • This topic was modified 2 years, 6 months ago by Eman Live.
    #11335

    Hello Eman,

    Maybe, you didn’t enable billing for Google Cloud Platform. Please check the console error information using Inspect Element.

    Best Regards,
    ThemeLooks Support Team

    #11349
    Eman Live
    Participant

    We have enabled the billing. Please have a look at given screenshot.
    2021-09-17_16-23-06

    #11355

    Hello Eman,

    Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to assist.

    Best Regards,
    ThemeLooks Support Team

    #11359
    Eman Live
    Participant

    I have submitted the required info using Envato Market Profile Contact Form. Please have a look and resolve my issue ASAP.

    #11363

    Hello Eman,

    We have reviewed your website and checked the issue using our API and we didn’t find any issue. Please check out this video recording https://www.awesomescreenshot.com/video/5286445?key=20410b83bd0c3c5267ed0691c546a448 as a reference.

    Moreover, it’s all about your API permission issue. Maybe you didn’t enable the direction API permission.

    Please check out this FoodBook doc https://themelooks.net/documentation/plugin/foodbook/how-to-create-google-api-key/ and provide all of the permission mentioned in the doc to get everything working like our demo.

    Best Regards,
    ThemeLooks Support Team

    #11364
    Eman Live
    Participant

    I have gave all permissions according to documentation and video reference but still facing same issue. I have enabled all mentioned API including Direction API.

    #11365

    Hello Eman,

    Please double-check everything again carefully. Because it’s all about your API issue as we have tested it using our API as shown in the screen recording. Also, none of our clients are facing this kind of issue like yours as they can do everything based on our documentation.

    Best Regards,
    ThemeLooks Support Team

    #11368
    Eman Live
    Participant

    You didn’t mentioned in Documentation about enabling Maps Embedded API. When I enabled the Maps Embedded API its working fine now. Please update your documentation to avoid future errors.

    #11370

    Hello Eman,

    Thanks for your suggestion.

    Best Regards,
    ThemeLooks Support Team

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