Mobile not friendly on my theme

[Femi Hassan]

Hi, I purchased the plugin but noticed that the product page is awfully mobile ‘unfriendly’ especially as most of my customers would be interacting with the site on their mobile. Is there something I could do?

I mean the product image doesn’t fit on the screen and also you can’t see the add to cart button fully.

Any help would do please.

[ThemeLooks Support Team]

Dear Femi,

Please check out our live demo. If you find everything looks the same on our demo that you have mentioned then it’s not an issue of our plugin.

However, you could provide a screenshot of the issue and your website URL to review the issue.

Best Regards,
ThemeLooks Support Team

[Femi Hassan]

Hi, here is the link to the site https://papisgrill.co.uk/order-online2/

How do I provide you with a screenshot?

[ThemeLooks Support Team]

Dear Femi,

We have fixed the issue and updated the plugin on the Envato Market. Please download and use the updated plugin to get rid of the issue.

Please don’t forget to give us 5-Star ‘rating and review’ (on https://codecanyon.net/downloads ), if you like our item and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

[toneee]

I agree that this is not getting enough attention and needs to be corrected IMMEDIATELY. Mobile compatibility is a MISSION CRITICAL feature and renders the plugin useless without it. Please correct this IMMEDIATELY. I am using the latest version of WordPress 5.5.3 and FoodBook version 2.7.0.

• This reply was modified 3 years, 4 months ago by toneee.

[ThemeLooks Support Team]

Dear toneee,

Our plugin has no issue like this. Please check the FoodBook live demo on your mobile and provide us your feedback on the responsive issue.

Maybe it causes by the theme that you have used. Please provide your website URL to review the issue to fix.

Moreover, the cart table is fully responsive with the horizontal scrolling system with a horizontal scroll bar.

Furthermore, please create your own topic instead of posting a reply to someone else created posts. Because the post creator can feel bothered for getting unexpected notifications of every reply of his/her created post.

Best Regards,
ThemeLooks Support Team

[toneee]

Thank you for the reply. The staging site is http://thedelivery.store/

[ThemeLooks Support Team]

Dear toneee,

Your website shows broken https://easycaptures.com/fs/uploaded/1542/1660901541.png

Best Regards,
ThemeLooks Support Team

[toneee]

I’m not sure why you see that, becauase I tried as soon as you replied and it worked fine from my mobile device. I have tried again just now via a laptop and it’s working.

[ThemeLooks Support Team]

Dear toneee,

Your provided website still shows broken. Could you please clear your browser cache and check the issue?

Best Regards,
ThemeLooks Support Team

[Author]

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