Mobile social menu not working

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • #2724
    melbatoast4
    Participant

    Hello,

    I just purchased this theme. I’m using the social menu as my top menu for the time being, while I work on the site. However, the social menu does not work on mobile. I can open it and see the options, but clicking on an option (Facebook, Twitter, etc.) does nothing. It works on desktop when I reduce the window size.

    Thanks!

    #2729

    Hi There,

    Please provide us your website URL to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    #2730
    melbatoast4
    Participant

    It is gendercool.org

    #2731

    Hi There,

    We have checked your website with small devices and we have seen everything is working perfectly in your website. We have not found any issue like that you have described in your message.

    Best Regards,
    ThemeLooks Support Team

    #2743
    melbatoast4
    Participant

    I’m sorry, but you are mistaken. While I can hover over the menu links and choose “Open” to use them, I cannot simply click on the link. Nothing happens. This is true on both iOS devices that I have. I have also asked others to test it and they have the same result.

    #2744
    melbatoast4
    Participant

    I tried turning off all plug-ins, and it works. I’ll identify which one is causing the problem.

    #2746

    We also suggest to disable 3rd party plugins, because most issues are caused by a plugin conflict.

    Thanks for your understanding.

    Best Regards,
    ThemeLooks Support Team

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