Multibranch section not found

[Mario León]

Hi,

now i purchased the addon multibranch, but i can’t see to add branches.
In the documentation it indicates some steps that I follow but it does not show me the branch section.

Tanks for your help.

[ThemeLooks Support Team]

Dear Mario,

After installation of the Multibranch Addon, please activate the Multibranch Addon license/purchase code to get everything.

Best Regards,
ThemeLooks Support Team

[Mario León]

Yes I add license. it’s the first thing i did

[ThemeLooks Support Team]

Dear Mario,

Please select the option that shows in the screenshot https://prnt.sc/11kiqx4

Best Regards,
ThemeLooks Support Team

[Mario León]

Thanksbut I add too!

The problem is not found correctly when all is configurated!

[ThemeLooks Support Team]

Dear Mario,

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Mario,

We have reviewed your website. As we can understand, it’s a plugin confliction issue. It’s not our plugin issue.

Please check out the issue by deactivating 3rd party plugins one by one to check which plugin conflicts with FoodBook Multibranch.

Best Regards,
ThemeLooks Support Team

[Author]

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