Multiple Urgent Problems

[Timur Mert]

Hello there,
I recently bought your plugin and I kind of really like the functionalities but it’s a little bit frustrating when it comes to customisation and Integration. TO this point i found the following issues:

1. How do i Link to Product Category Archives ? For Example when i want to link from the Homepage Banner or the Menu to a Product Category Archive Like /product-category/Alcohol it just shows me to the normal woocommerce archive (which doesn’t work with your plugin) so i checked your demo and i saw you did it with the FoodBook theme by just linking /category/ which I tried but there is no visible way how to actually specify which category i want to link to ? if I try /category/alcohol it doesn’t work..

2. The Kitchen Manager, Branch Manager, Admin and Delivery Boy Pages just redirect to the Homepage when i log in with a corresponding account ? And if I login with Admin it just redirects me to the backend dashbooard..

3. If you check on our website https://avondwinkelzwijndrecht.nl/checkout/ you can see that when you choose delivery, the delivery schedule type is not showing like in the documentation (today / pre-order) ? although everything is setup correctly in the settings of foodbook plugin.. Also when clicking on the Delivery Pickup Time no slots are shown..

4. Also please let me know how to implement the Searchbar and minicart of your Plugin into my Themes header (just need the php snippet so i can insert by myself) (already has an implemented mini cart)

5. If I login as customer and go to my account –> Orders and i Click on the Browse Products Button it weirdly redirects me to a product archive from the Brand attribute (/Shop/Heiniken/) ?

6. Is it possible to use my Themes normal design for my Shop, product display and product archive pages and only use your plugin for the delivery availability Popo up and then the Checkout –> Order Management Workflow ? or is the Cart from woocommerce completely separate from your plugins one ?

Please login with the following credentials and check what is wrong with my installation as it seems there a multiple bugs coming up and i need to finish this project by the weekend. (Please edit this post for the credentials so other users may not see the credentials) THIS LINK CAN ONLY BE VISITED 1 TIME
User PW and Website Access PW are in there:

https://share.1password.com/s#58BZdBEbi4mo–NFU_6OO7nC9K5VJBybZzG0425Kd7o

[Timur Mert]

7.* I found another issue with the variation images. On the front page i used the shortcode to show products through the plugin and when i click on a variable product and select a variation the variation product images doesn’t show/switch

[ThemeLooks Support Team]

Hello,

1. How do i Link to Product Category Archives ? For Example when i want to link from the Homepage Banner or the Menu to a Product Category Archive Like /product-category/Alcohol it just shows me to the normal woocommerce archive (which doesn’t work with your plugin) so i checked your demo and i saw you did it with the FoodBook theme by just linking /category/ which I tried but there is no visible way how to actually specify which category i want to link to ? if I try /category/alcohol it doesn’t work..
— If you are looking for something like our demo. Just create a page and use your desired category shortcode on the page. You can use a shortcode form Shortcode List https://prnt.sc/hWNbyoqTKKLc

2. The Kitchen Manager, Branch Manager, Admin and Delivery Boy Pages just redirect to the Homepage when i log in with a corresponding account ? And if I login with Admin it just redirects me to the backend dashbooard..
— It can be a 3rd party plugin issue. If you are using any security plugin then try to deactivate the plugin and check the issue.

3. If you check on our website https://avondwinkelzwijndrecht.nl/checkout/ you can see that when you choose delivery, the delivery schedule type is not showing like in the documentation (today / pre-order) ? although everything is setup correctly in the settings of foodbook plugin.. Also when clicking on the Delivery Pickup Time no slots are shown..
— The link is not working on our side to check the issue. However, please set the correct time zone https://themelooks.net/documentation/plugin/foodbook/how-to-set-the-time-zone/ Also, set deliver/pickup date and time https://themelooks.net/documentation/plugin/foodbook/from-where-to-set-deliver-pickup-time/ If you are using multibranch then set it form there https://themelooks.net/documentation/plugin/foodbook/from-where-to-set-branch-to-deliver-pickup-date-and-time/

4. Also please let me know how to implement the Searchbar and minicart of your Plugin into my Themes header (just need the php snippet so i can insert by myself) (already has an implemented mini cart)
— We are sorry to say that there is no php snippet available to implement the Searchbar and minicart of our Plugin into your Themes header.

5. If I login as customer and go to my account –> Orders and i Click on the Browse Products Button it weirdly redirects me to a product archive from the Brand attribute (/Shop/Heiniken/) ?
— In this case, you can make your shop page as your homepage. It’s a woo-commerce default system. It can’t be handled by our plugin as anyone can set any page as the product page.

6. Is it possible to use my Themes normal design for my Shop, product display and product archive pages and only use your plugin for the delivery availability Popo up and then the Checkout –> Order Management Workflow ? or is the Cart from woocommerce completely separate from your plugins one ?
— No. It’s not possible. You must use our plugin shortcode to get the functionality of our plugin. However, our team is available to provide customization services. You can contact here https://www.themelooks.com/contact/ with your requirements to get a quote.

7.* I found another issue with the variation images. On the front page i used the shortcode to show products through the plugin and when i click on a variable product and select a variation the variation product images doesn’t show/switch
— If you are using any 3rd party plugin to set variation images then it will not work with our plugin. Our plugin only supports the WooCommerce default system.

Best Regards,
ThemeLooks Support Team

[Timur Mert]

Well,

1. — If you are looking for something like our demo. Just create a page and use your desired category shortcode on the page. You can use a shortcode form Shortcode List https://prnt.sc/hWNbyoqTKKLc

-> I am not, actually my question was how your plugin integrated with the standart woocommerce pdocut category Archives because to me it seems like it does not at all. If i understood you correctly you explained to me that for every single Product Category in WordPress i have to manually create a new PAGE and put your shortcode on there ?

2. — It can be a 3rd party plugin issue. If you are using any security plugin then try to deactivate the plugin and check the issue.

–> I don’t use any security plugin yet. What else could be the cause ?

3.— The link is not working on our side to check the issue. However, please set the correct time zone https://themelooks.net/documentation/plugin/foodbook/how-to-set-the-time-zone/ Also, set..

–> I already wrote that i set delivery slots exactly as described in the documentation, however they still do not show up in front-end. Please check with the Login credentials I provided !

4. Okay no problem. Is there at least a shortcode for these elements ?

5. — In this case, you can make your shop page as your homepage. It’s a woo-commerce default system. It can’t be handled by our plugin as anyone can set any page as the product page.

–> It is the button i am talking about that gets injected by your plugin. When i go on the native My-Account Customer Page from wocoocommere > Orders Tab there is a button being injected by your plugin but it links to a totally random site how do i change that ? I Don’t want to set the shop page as my homepage and i don’t see any reason for that as well as what it has to do with this issue ?

6. Okay I maybe will get back to you with customisations when my other issues are solved

7. I am not using any third party plugins for the variations. The Variable products are setup natively in woocommerce as well as the variation images. Please let me know how to fix the display of the variation images when selecting the variation of these products in front-end.

once again here is the login credentials AND the Website password to access the site Please check the backend for any errors.
https://share.1password.com/s#50Ntp5fLBwZfuZqh_wpUAGP5rkVclbIgdZ5sNn50-LU

[ThemeLooks Support Team]

Hello,

-> I am not, actually my question was how your plugin integrated with the standart woocommerce pdocut category Archives because to me it seems like it does not at all. If i understood you correctly you explained to me that for every single Product Category in WordPress i have to manually create a new PAGE and put your shortcode on there ?

–>> FoodBook is an individual system. It works based on its own system. It will not work with default WordPress Archives system.

–> I don’t use any security plugin yet. What else could be the cause ?

–>> We have reviewed your website and we saw you have an access restriction plugin. Please deactivate the plugin to check the issue. Nothing else could be the cause.

–> I already wrote that i set delivery slots exactly as described in the documentation, however they still do not show up in front-end. Please check with the Login credentials I provided !

–>> We have reviewed your website and we saw you didn’t set the time zone based on our documentation. In Settings -> General has a different timezone than FoodBook’s Delivery Settings. On the other hand, you Off the current date order and didn’t activate Pre-order https://prnt.sc/KiIdagDpLvbU Also, you set today to tomorrow’s time Ex.: 17:00 (today) to 3:00 (tomorrow) which will not work. Please set up the settings properly to get everything working.

4. Okay no problem. Is there at least a shortcode for these elements ?
–>> There is no pre-built shortcode available. You can check the available shortcode in the shortcode list.

–> It is the button i am talking about that gets injected by your plugin. When i go on the native My-Account Customer Page from wocoocommere > Orders Tab there is a button being injected by your plugin but it links to a totally random site how do i change that ? I Don’t want to set the shop page as my homepage and i don’t see any reason for that as well as what it has to do with this issue ?

–>> We are talking about this setting https://prnt.sc/qRBxb4_0FYjy Set your Shop Page.

7. I am not using any third party plugins for the variations. The Variable products are setup natively in woocommerce as well as the variation images. Please let me know how to fix the display of the variation images when selecting the variation of these products in front-end.

–>> Got your issue but this feature does not support by default. It needs to provide support. We will add this to our roadmap to add this feature in a future update.

Best Regards,
ThemeLooks Support Team

[Author]

Posts