New Page Not Displaying Sections

[Robert Den Tandt]

Good day,

I created a new page and added sections to the page. Slider, Flat content and Hosting Pricing options.
However I have configured it all as per another page but only the slider is showing.

No other sections are displayed.

Another issue is that once a sections is selected the “Remove” Button does not work at all.

Please can you advise what to check for.

New Page URL: https://dtrtech.co.za/hosting-price/mtn-pricing/
Section Screenshot: http://prntscr.com/lsm4vw
Hosting Section: http://prntscr.com/lsm50n\
Pricing screenshot:
http://prntscr.com/lsm56b
http://prntscr.com/lsm59d

[ThemeLooks Support Team]

Hi Robert,

Please provide a full page screenshot of the mtn-pricing/Edit page to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[Robert Den Tandt]

Screenshots
http://prntscr.com/lsz5db
http://prntscr.com/lsz62z
http://prntscr.com/lsz68q
http://prntscr.com/lsz6id

[ThemeLooks Support Team]

As we can see on your screenshot that is not a page. That just a hosting pricing plan.

Please watch these video tutorials https://www.youtube.com/playlist?list=PLbmIKrgYlRboMwt4YWKdt4sHvKu680w3U to create/setup a page and customize the theme properly in the proper way.

Best Regards,
ThemeLooks Support Team

[Robert Den Tandt]

In my defence you did ask for the wrong page to be screenshotted.

Below is link to actual page:

http://prntscr.com/lt12ce
http://prntscr.com/lt12jb
http://prntscr.com/lt12p4
http://prntscr.com/lt12uh
http://prntscr.com/lt12z4
http://prntscr.com/lt1362
http://prntscr.com/lt13b3
http://prntscr.com/lt13g6
http://prntscr.com/lt13k9
http://prntscr.com/lt13oh
http://prntscr.com/lt13t1
http://prntscr.com/lt13xl

The other sections below the last screenshot is unconfigured

[ThemeLooks Support Team]

You have mentioned that as a new page on your very first reply http://prntscr.com/lt1e3g That’s why we asked about that page.

However, please provide your wp-admin access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[Robert Den Tandt]

Good day,

I have logged as requested.

[ThemeLooks Support Team]

Hi Robert,

The issue was the Gutenberg issue. Gutenberg not showing the “Page Layout” option. However, you must have to select the “Page Layout” as “Fullwidth” http://prntscr.com/ltcyco to show the custom sections in the page.

In this issue, you need to use the classic editor and we have installed the classic editor plugin for you. Now everything working well.

Moreover, we are working on the update of the theme to make compatible with the Gutenberg.

Best Regards,
ThemeLooks Support Team

[Author]

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