No Free Shipping, issue with customised fee for timeslots

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  • #11463
    Joshua Lim
    Participant

    Hi,

    I have a query an issue with my plugin integration on my website. It is somehow not allowing me sellect ‘Free Shipping’ which was very clearly advertised on your listing on themeforest. Refer to image below:

    free shipping error

    Also, I would like some clarification and your input on my delivery types and slots.

    For our company, a user can select 3 different slots:

    1) Weekdays including saturday 11am – 5pm – Free
    2) Weekdays including saturday 5pm – 10pm – Free
    3) Sundays and Public Holidays 9am – 11am – $15

    Is this possible with your plugin? From my understanding it is possible but I am not too sure how to customise it that way. Can you possibly help guide us?

    Here are the login details of the site for your reference:

    //

    //
    //

    #11466

    Hello Joshua,

    We have reviewed your website but didn’t find our plugin activated.

    Moreover, our plugin’s delivery fees work kilometer-wise, not day or time-wise.

    Furthermore, we have removed your website credentials from your topic for the reason of security. Because it’s a public forum for our customers. If we need your credentials then we will ask you to send them safely.

    Best Regards,
    ThemeLooks Support Team

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