No Header Issue

[telco]

Hi team,

We are facing an issue with the “No Header” option, this ruins the formatting of many pages.

For example, the default About page and Contact Page can be seen below, cropped out because of the no header option. This happens on ALL pages with No Header enabled, there is cropping equal to the number of pixels the header is.

View post on imgur.com

[ThemeLooks Support Team]

Hi Yaser,

Sorry for the inconvenience.

We are investigating the issue to fix the issue ASAP. Please wait with patience for our further response. If need, we will update the theme, then you will get notified via email when the theme update will available to download.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Yaser,

We have fixed the issue and updated the theme on ThemeForest. Please download and use the updated theme.

***(need to remove and reinstall the “bizwalls” Theme to get the update)***

Best Regards,
ThemeLooks Support Team

[telco]

This did not fix the issue.

[ThemeLooks Support Team]

Hi Yaser,

Please provide your webstie URL to review the issue.

Best Regards,
ThemeLooks Support Team

[telco]

Hi team,

About

[telco]

Hi,

WE have fixed this by using a blank picture for the header.

See settings below.

View post on imgur.com

[telco]

Next issue is that the sections icons lose their positions if the screen size changes.

See this link at a desktop resolution and then a more narrow one

Contact Centre

[ThemeLooks Support Team]

1st, if you are using No Header then there will nothing happen if you will use an image. Moreover, the No Header option working perfectly on your website as you can see here https://prnt.sc/ra49qy https://prnt.sc/ra4a5y Also we have tested this before update the theme. Maybe it was your browser cache issue.

2nd, we have listed the icon positions issue in our theme update list to fix the issue in our next update of the theme.

Best Regards,
ThemeLooks Support Team

[Author]

Posts