No Product Variations and Addons/ Extra not Saving

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Support Home Support Home FoodBook No Product Variations and Addons/ Extra not Saving

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #8949
    valdez Williams
    Participant

    Product Variations are not showing and Addons/ Extra not Saving “features”.

    #8952

    Dear valdez,

    Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    #8959

    Dear valdez,

    We are investigating the issue. Please wait with patience for our further response.

    Best Regards,
    ThemeLooks Support Team

    #8960

    Dear valdez,

    We have reviewed your website and didn’t find any saving issue for the Addons/Extra. Please check out the screenshots as a reference https://prnt.sc/vfi8bc & https://prnt.sc/vfi8ub

    Moreover, please check out the Woocommerce Documentation https://docs.woocommerce.com/document/variable-product/ to learn more about How a Variable Product works and how to set up a Variable Product?

    Best Regards,
    ThemeLooks Support Team

    #8976
    valdez Williams
    Participant

    I have the variation setup correctly. there are visible on the regular product page. but not on the foodbook

    the

    #8982

    Dear valdez,

    We have reviewed your website again and we have seen that you have used the Custom product attribute. We are sorry to say that FoodBook does not support Custom product attribute. FoodBook only supports the Global attribute. Hence, please use the Global attribute to show the veriations on FoodBook.

    Best Regards,
    ThemeLooks Support Team

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