Dear Themelooks team,
we have problems with FoodBook in conjunction with PayPal. We have often had the problem that when an order was placed, it was displayed that the payment was successful even though no payment was made. The WordPress backend also states that the payment is pending. However, the customer is shown that the payment was successful.
Something is wrong there and FoodBook really doesn’t work well with PayPal. We can now not offer our customers PayPal, because this payment method is completely buggy and does not work reliably. I uploaded an example:
https://prnt.sc/1ri32k0 here you can see that the order was successful. But no payment was made.
Meanwhile, “Payment pending” is displayed in the WordPress backend. The customer thinks he has paid. That just creates chaos.
Please help.
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This topic was modified 2 years, 8 months ago by Yannik.