please help me reset the authorization

[muzili2333]

I have to reinstall the whoisbook script, please help me reset the authorization. Thanks!
My website: https://whoisbooks.net/

[ThemeLooks Support Team]

Hello,

We didn’t find any data belonging to your provided domain.

Best Regards,
ThemeLooks Support Team

[muzili2333]

https://prnt.sc/XGjaJS6DkvHB
https://prnt.sc/Ltx5sPuQt4KL

Your given information is invalid or already in use.

[ThemeLooks Support Team]

Hello,

Did you follow the installation steps from provided documentation?

Best Regards,
ThemeLooks Support Team

[muzili2333]

It was installed following the documentation steps. I had it already installed and it worked fine. But the next day I found that the background of the website prompted that the authorization was not activated, and I didn’t know what was wrong. Then I deleted the website and wanted to reinstall it again.

[ThemeLooks Support Team]

Hello,

Please use another email id to register as this email id is already registered with our system.

Best Regards,
ThemeLooks Support Team

[muzili2333]

I have tried to register with another email address, but it doesn’t work, the same prompt.

[ThemeLooks Support Team]

Hello,

Please provide your cPanel credentials (URL, Username, Password) and required information to complete the installation using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[muzili2333]

I have just sent you the relevant information on Envato Market, please check it out. Thanks!

[ThemeLooks Support Team]

Hello,

The issue has been resolved. Your deactivation of the license had not worked properly. That’s why the issue was raised.

Now, we have fixed the issue. Please try to reinstall and enjoy!

Best Regards,
ThemeLooks Support Team

[muzili2333]

Just reinstalled, the problem is solved, thank you!

[ThemeLooks Support Team]

Hello,

Please don’t forget to give us 5-Star ‘rating and review’ (on https://codecanyon.net/downloads ), if you like our item and our support too. It will give us inspiration and make us more ‘happy’ to provide exclusive support.

Best Regards,
ThemeLooks Support Team

[Author]

Posts