PopForms Plugin Problems

[Caroline Beaudry]

Hi,

I just bought the PopForms WP plugin and I’m experiencing a few issues with it. When I click the button, the modal doesn’t stay on the page. It shows up for 2 seconds and vanishes. Do you have any idea why it does that?

Thank you very much for you support.

Best Regards,
Caroline

[ThemeLooks Support Team]

Hi Caroline,

Could you please provide us your website URL to review the issue?

Best Regards,
ThemeLooks Support Team

[Caroline Beaudry]

Sure, here’s the URL : Unlock Buddy

Best Regards,
Caroline

[ThemeLooks Support Team]

Could you please inform us with details, where you use our plugin button on your website to review the issue?

[ThemeLooks Support Team]

We have seen your website is based on Bootstrap. Moreover, our plugin also based on bootstrap and loaded the Bootstrap script again. In this issue, you need to unload Bootstrap script from our plugin.

Please uncheck the Bootstrap Load checkbox from our plugin Script Load tab.

Please check the screenshot as reference: http://prntscr.com/dzkxmo

Moreover, you could follow our provided documentation that we have provided with the plugin.

Please don’t forget to give us ‘rating and review’ (on https://codecanyon.net/downloads ), if you like our plugin and our support too. It will give us inspiration.

Best Regards,
ThemeLooks Support Team

[Caroline Beaudry]

Hi,

It is working! Thank you very much for your help, it was very appreciated!

Best Regards,
Caroline

[ThemeLooks Support Team]

Please don’t forget to give us ‘rating and review’ (on https://codecanyon.net/downloads ), if you like our plugin and our support too. It will give us inspiration and make us more ‘happy’ 🙂

Best Regards,
ThemeLooks Support Team

[Author]

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