postcode error

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Viewing 13 posts - 1 through 13 (of 13 total)
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    Posts
  • #5652
    gagricha
    Participant

    Hello.

    we have such a problem when registering an account,we filled all the fields and shows an error about Postcode.
    The following errors occurred:
    You did not enter your postcode

    #5656

    Hi gagricha,

    Sorry for the inconvenience.

    Please provide a screenshot of the issue and your website URL to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    #5657
    gagricha
    Participant

    Hello.
    I entered Postcode but then does not show
    https://prnt.sc/mcgnzh
    thank you in advance

    #5658
    gagricha
    Participant
    #5660

    Hi gagricha,

    In this issue, you need to contact with the WHMCS team to get support. Because that functionality built by them and we only customized their SIX template’s header, footer, and color to match our template, nothing else.

    Best Regards,
    ThemeLooks Support Team

    #5682
    gagricha
    Participant

    Hello.

    I wrote Whcms and they checked and that’s what they wrote:

    Hello,

    To test this issue further, I added ?systpl=six to the end of the URL. This will force WHMCS to use the stock Six template we ship with a fresh installation. When WHMCS loads this template, everything works correctly which indicates your issue is a result of a custom or out of date template.

    https://domain.ge/register.php?systpl=six

    To resolve this issue, you will need to contact your template developer and ask them to ensure WHMCS is updated for the version of WHMCS you are running. Each time we release a new version of WHMCS, we make a note in our Release Notes of any changes to our stock templates.

    You may find a copy of our Release Notes located here: https://docs.whmcs.com/Release_Notes

    For your reference, you can also view the specific Changelog for the Six template here: https://github.com/WHMCS/templates-six/commits/master

    Best regards,

    #5683

    Hi gagricha,

    We are really sorry to say that our template still not compatible with WHMCS 7.7.0. As they said it’s an update issue of the template.

    However, we are working on the update. Please wait with patience for the update of the template.

    You will get notified via email when the template update will available in the market to download.

    Best Regards,
    ThemeLooks Support Team

    #5685
    gagricha
    Participant

    you can say approximately when will?

    #5687

    It can take a week.

    Best Regards,
    ThemeLooks Support Team

    #5703
    gagricha
    Participant

    ok,thank you.

    #5707

    Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our template and our support too.

    Best Regards,
    ThemeLooks Support Team

    #5752
    gagricha
    Participant

    Hello.

    Can you tell me which files to replace to fix the error?

    #5753

    Hi gagricha,

    There were many files updated in the WHMCS version 7.7. Please check out the Changelog before update the WHMCS template.

    Changelog included in the “documentation/changelog” (folder).

    Best Regards,
    ThemeLooks Team

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