Pricing Tab is showing all product Tabs

[K.M. Badrul Alam]

Hi,

Pricing Tab is showing all product Tabs

I did not update any pages or anything. Suddenly, it shows all tabs.

Like on a VPS offer page, i can see all product pricing tabs etc. How to remove this?

Example: https://monosnap.com/file/cx60ZKg5X595wwGld5p3dKuIYpMp4Q

How to remove this?

[ThemeLooks Support Team]

Dear K.M.,

Please download and use the updated theme and plugins.

Moreover, please extend your support period to get further assistance on your inquiry, because your FREE support period was expired on 2017-10-16

Best Regards,
ThemeLooks Support Team

[K.M. Badrul Alam]

Okay. If support was ended, i will renew for sure. But i am using WordPress one and my Ordomain version is OrDomainVersion: 3.3

The problem is happening after the update.

What is next?

[ThemeLooks Support Team]

Next, please extend your support period.

After then, please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[K.M. Badrul Alam]

I extended the support and contacted. Please assist us sooner. 🙂

[ThemeLooks Support Team]

Dear K.M.,

We have seen that you didn’t update the Ordomain Core plugin. Please update the Ordomain Core plugin.

Best Regards,
ThemeLooks Support Team

[K.M. Badrul Alam]

It is showing Version 1.1 OrDomain theme Core plugin installed.

So what version is newer? WordPress is showing it as updated. No new version is there i can see.

What are the options?

[ThemeLooks Support Team]

Dear K.M.,

The latest version of the Ordomain Core plugin is v1.4 that included in the theme version 3.3. You will find out the plugin here ordomain\inc\ord_framework\plugins folder.

Or you could follow the steps below to install the updated plugin that included with the theme.
1. Deactivate and remove the Ordomain Core plugin
2. Go to Appearance -> Install Plugins to install and activate the latest version of the Ordomain Core plugin

Best Regards,
ThemeLooks Support Team

[K.M. Badrul Alam]

I have updated what you asked for but still same appearance. Pricing for everything coming instead of one category.

Please check further & update me.

[ThemeLooks Support Team]

Dear K.M.,

Thanks for confirming with us. We are investigating the issue. Please wait with patience for our further response.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear K.M.,

We have fixed the issue and updated the theme on Themeforest. Please download and use the updated theme to get rid of the issue.

Best Regards,
ThemeLooks Support Team

[K.M. Badrul Alam]

Many thanks. Sorted. I updated the theme to 3.4.

Should i perform any other action now? Just for my info.

Cheers

[ThemeLooks Support Team]

No, you don’t need to perform any other action.

Best Regards,
ThemeLooks Support Team

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