Problem with thermal printer and order

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Support Home Support Home WooPrintInvoice Problem with thermal printer and order

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #11081
    Renato
    Participant

    I purchased the plugin a while ago but, it doesn’t display all the order information to be printed with the restaurant thermal printer

    #11082
    Renato
    Participant
    #11084

    Dear Renato,

    Please let us know, are you using any 3rd party plugin that added information to the Woocommerce order? If yes, then you need to make it compatible with WooPrintInvoice. Because WooPrintInvoice only supports Woocommerce default order information. Moreover, each 3rd party plugin has its own functions to show their information to the Woocommerce order. Hence, it needs to make it compatible with WooPrintInvoice to print their information.

    If you need a customization service based on your needs and requirements then please send a message using our Envato Market (codecanyon) profile contact form to click here https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) with your requirements with details to get a quote.

    Best Regards,
    ThemeLooks Support Team

    #11087
    Renato
    Participant

    Yes, this plugin: WooCommerce TM Extra Product Options and PI WooCommerce order date time and type PRO.
    “WooPrintInvoice only supports Woocommerce default order information”, this isn’t indicated on the site, at this point it is not useful to me. How can I ask for a refund at this point?

    #11091

    Dear Renato,

    No invoice printing plugin will print those 3rd party plugins without customizing the plugin to make it compatible.

    Moreover, there is nothing in our hands about a refund. Please try to contact where from you bought it.

    Best Regards,
    ThemeLooks Support Team

Viewing 5 posts - 1 through 5 (of 5 total)
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