problems regarding custom post type "service" and "gallery"

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Support Home Support Home CoSolu WordPress Theme problems regarding custom post type "service" and "gallery"

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #4373
    jesse xia
    Participant

    Hi there, I have two question about using this them.

    1, I have noticed that it seems the service and gallery links are not make sense.
    I dont know how to explain this properly but let’s check the links below:
    http://themelooks.net/demo/cosolu/wordpress/services/”
    http://themelooks.net/demo/cosolu/wordpress/service/”

    the layout for services and service are different and I think you may want to show below link page as a main services page, “http://themelooks.net/demo/cosolu/wordpress/service/”
    but when you click on any single service detail page for example desktop repair, you can find the breadcrumb show “Home->Services->Desktop Repair”. it does not show singular service instead, so when people click on the breadcrumb services link, it will go to the default http://themelooks.net/demo/cosolu/wordpress/services/ post main page, not the designed page in pages section. it seems the same problem in gallery post type. Could you please advise how to fix this small issues or could you please check if the post type name are correctly named, singular or plural. thanks.

    2, Another question when I click on top make an appointment button, how can I make it jump to appointment form, I dont know where can I add a ID tag on the appointment form. thanks.

    • This topic was modified 5 years, 7 months ago by jesse xia.
    #4378

    Hi jesse,

    1.
    http://themelooks.net/demo/cosolu/wordpress/service/ This is a custom page made by custom sections.

    http://themelooks.net/demo/cosolu/wordpress/services/ It’s the default services Archive page where is showing all services post as Archive: Services and it works under the WordPress default system.

    It’s a default system/functionality of WordPress for a post type like as the blog post. There will show all of your created services as Archives and it can not be stopped as it’s a default system/functionality of WordPress.

    If you show the services section in the homepage then that will not show the Breadcrumb: Home > desktop repair it will show the Breadcrumb: Home > Services > desktop repair and when you will click on Services then it will not redirect you to the Home page it will also redirect you to the Archive: Services page as it works under the WordPress default system.

    So, there has no relation between a custom page (service page) with default Archive: Services page.

    Moreover, there has no singular or plural issue. It’s the issue of the slug system of the WordPress. WordPress does not allow the same slug for the different pages.

    However, if possible we will try to fix the issue in our future update of the theme.

    2.
    We made the make an appointment button like as a call to action button to use a custom page URL like the contact page. Example: you put the contact page URL in the make an appointment button. When someone clicks on the make an appointment button they will redirect to the contact page.

    However, if you want to use section id then you need to find the section id by Inspect Element to right click of the mouse because the section ID automatically created by Visual Composer. Example: http://prntscr.com/kkbtbq

    Best Regards,
    ThemeLooks Support Team

    #4382
    jesse xia
    Participant

    Hi There,

    Thanks for your reply.
    Is there a way to change services in breadcrumb to service linking to custom page?
    I know I have option to hide the breadcrumb, but I wanna show it, just don’t wanna customer to click on and go to archive page, instead to return to custom page. How can I achieve that? you help is much appropriated.

    Best Regards

    Jesse

    #4383

    As we have side “It’s the default services Archive page where is showing all services post as Archive: Services and it works under the WordPress default system.” So, there are no solutions available at this moment.

    However, we will try to break WordPress default system/functionality to fix the issue in our future update of the theme, if possible.

    Best Regards,
    ThemeLooks Support Team

    #4384
    jesse xia
    Participant

    Okay, thanks.

    #4385

    Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our Theme and our support too. It will give us inspiration and make us more ‘happy’ to support.

    Best Regards,
    ThemeLooks Support Team

    #4386
    jesse xia
    Participant

    Hi there,

    Same question again, could you please fix the archive:service issues?
    Because when people click on the default archive:services link “http://themelooks.net/demo/cosolu/wordpress/services/”
    on the right hand column, there are recent posts, recent comments, and so on, it seems they are all the default posts related, nothing relevant with the services. the same issue for the gallery custom post too.
    they are really not making sense to be there, How can I remove them if you said you can not change the archive breadcrumb. thanks in advance.

    Best Regards

    Jesse

    #4390

    We can understand the issue.

    However, as we have side “we will try to break WordPress default system/functionality to fix the issue in our future update of the theme, if possible.”

    Moreover, you could try some other themes and you will find out every theme has the same issue.

    Best Regards,
    ThemeLooks Support Team

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