Problems with bizwall theme

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • #5950
    Vaibhav
    Participant

    Hi,
    I bought this theme today, sadly there are issues in it.

    1. I can not delete unwanted sections from the home page
    2. I created a new page called pricing, however when I try to access it goes to home page.
    3. The faq created are not shown in yoast sitemap

    #5951
    Vaibhav
    Participant

    my site currently hosted on bizprod.wpengine.com

    #5953

    Hi Vaibhav,

    Sorry for the inconvenience.

    1. This theme still not support Gutenberg. Please install and use the Classic Editor plugin to fix the issues. Please watch this video tutorial to get help about Section https://www.youtube.com/watch?v=FiL1upPcXfo&list=PLbmIKrgYlRbr-xin_hVBNnETK03grRF8f&index=3&t=0s

    2. Please watch this video tutorial to get help about a Page https://www.youtube.com/watch?v=cyaroOiijyQ&list=PLbmIKrgYlRbr-xin_hVBNnETK03grRF8f&index=6&t=0s

    3. In this issue, you could contact the Yoast team. Moreover, please watch this video tutorial to get help about FAQ https://www.youtube.com/watch?v=qKVCmvcUBFM&list=PLbmIKrgYlRbr-xin_hVBNnETK03grRF8f&index=5&t=0s

    Also, you could watch these video tutorials https://www.youtube.com/playlist?list=PLbmIKrgYlRbr-xin_hVBNnETK03grRF8f to customize the theme in the proper way.

    Best Regards,
    ThemeLooks Support Team

    #5955
    Vaibhav
    Participant

    Hi,
    I dont have gutenberg installed. Still I am getting these errors.

    The videos you gave are for basic tasks and does not solve my specific problems. These videos talk about how to create page etc.

    Please dont point me to irrelevant material. I need specific solution to my problems.

    1. I can not delete unwanted sections from the home page
    2. I created a new page called pricing, however when I try to access it goes to home page.
    3. The faq created are not shown in yoast sitemap

    #5957

    Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    #5958
    Vaibhav
    Participant

    Hi, why should I give WP- login details. These are basic things and it should work straight out of the box. The theme is very costly at 99 $ when other themes are priced at 29 $. Why dont you provide an error free instllation.

    My main concen is , today it will work, but the overall theme has bugs and it may break anytrime with update to wordpress version and PHP.

    #5959

    We are asking for your wp-admin access to review the issues to fix. If you don’t want to give, then there has nothing in our hands to assist you as our theme has no such kind of issues. Also, our theme is fully compatible with the latest version of WordPress and PHP. If you are using an older version of the WordPress and PHP, then please update those to fix those issues.

    Best Regards,
    ThemeLooks Support Team

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