Hi, why should I give WP- login details. These are basic things and it should work straight out of the box. The theme is very costly at 99 $ when other themes are priced at 29 $. Why dont you provide an error free instllation.
My main concen is , today it will work, but the overall theme has bugs and it may break anytrime with update to wordpress version and PHP.
We are asking for your wp-admin access to review the issues to fix. If you don’t want to give, then there has nothing in our hands to assist you as our theme has no such kind of issues. Also, our theme is fully compatible with the latest version of WordPress and PHP. If you are using an older version of the WordPress and PHP, then please update those to fix those issues.