Product variation ain’t working.

[Babas Restaurant]

I have items with price variations by quantity. The variations are displayed correctly on the Woocommerce product page. But when I select the desired quantity, the price doesn’t get updated. It shows price of the first product variation.

I am using the latest version of the plugin. Product variation doesn’t seem to work as well as it does on your demo site.

Take a look at this screenshot: https://prnt.sc/v1am3b

Thanks

• This topic was modified 3 years, 6 months ago by Babas Restaurant.

[ThemeLooks Support Team]

Hi,

Please provide your wp-admin (URL, Username & Password) access using our Envato Market profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[Babas Restaurant]

Sent!
Check the first two items listed in the menu.

Thanks

[ThemeLooks Support Team]

Hi,

The user details you have sent that have not permission to access the admin area to check your issue.

Please update the user role and confirm for us.

Best Regards,
ThemeLooks Support Team

[Babas Restaurant]

Updated and resent the details.
Please check now.

Thanks

[ThemeLooks Support Team]

Hi,

We didn’t get any new emails from you.

Please provide your wp-admin (URL, Username & Password) access using our Envato Market profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[Babas Restaurant]

Sent!

[Babas Restaurant]

Please check and resolve the issue.

[ThemeLooks Support Team]

We are investigating the issue. Please wait with patience for our further response.

Best Regards,
ThemeLooks Support Team

[Babas Restaurant]

Appreciate it!
Any ETA on this issue?

[ThemeLooks Support Team]

Hi,

We have investigated by installing our plugin on two new servers but we didn’t find any issue like this. Everything is working perfectly as it should.

Could you please let us know your server PHP version? We are still trying to figure out what’s happening on your website?

Best Regards,
ThemeLooks Support Team

[Babas Restaurant]

PHP version on my server: 7.4
Its the latest one.

[ThemeLooks Support Team]

Hi,

We have figured out the issue and fixed the issue for your website.

Moreover, about the column setting issue, we have seen that you are not using the FoodBook page. You are using a custom page with FoodBook Shortcode. That’s why the settings do not work. The settings working here https://www.babasrestaurant.com/foodbook/ The settings works only for the FoodBook page, not for a shortcode.

Please don’t forget to give us 5-Star ‘rating and review’ (on https://codecanyon.net/downloads ), if you like our item and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

[Babas Restaurant]

Thanks a ton for that.

I’ve noticed in your demo link that the base/first variable is selected by default. However, it doesn’t look the same with my website. Can you do something about it?

Thanks again

[Babas Restaurant]

Another quick question.
If I update the plugin in future, will the changes you made be lost?

Thanks

[Author]

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