Product variations don’t work

  • Support OnlineSat-Thu / 9:30am - 5:30pm (GMT +6)
  • Your Time Our Time

Support Home Support Home FoodBook Product variations don’t work

Viewing 15 posts - 1 through 15 (of 21 total)
  • Author
    Posts
  • #8773
    Roberto
    Participant

    I have products with price variations by quantity, the variations are displayed correctly on the product page, but when I select the desired product variation the price is not updated, it always continues to show the price of the first product variation.

    #8781

    Dear Roberto,

    Please let us know the verion number of FoodBook that you are using. Also, provide your website URL to review the issue.

    Best Regards,
    ThemeLooks Support Team

    #8838
    Roberto
    Participant

    Hello.
    I am using “Foodbook” version 2.0.0
    You can test that the product variants do not work at https://arrozdelmarques.es/pedidos-online
    Modifying the number of units does not work either, when you select several units of a product it still shows the price of a unit

    #8839

    Dear Roberto,

    Could you please update the plugin and let us know the issue still exist or not?

    Best Regards,
    ThemeLooks Support Team

    #8842
    Roberto
    Participant

    Hello.
    I just upgraded to foodbook version 2.3.0 and the problem continues.
    In the products with variants the price is not updated, you can see it at https://arrozdelmarques.es/pedidos-online

    #8843

    Dear Roberto,

    We are investigating the issue. Please wait with patience for our further response.

    Best Regards,
    ThemeLooks Support Team

    #8848
    Roberto
    Participant

    Okay.
    Thank you very much for the information, please let me know when they fix it.

    #8851

    Dear Roberto,

    We have fixed the issue and update the plugin on Envato Market (Codecanyon). Please download and use the updated plugin to get rid of the issue.

    Best Regards,
    ThemeLooks Support Team

    #8857
    Roberto
    Participant

    With version 2.4 the price change in variable products already works.
    I observe that there is a slight delay in updating the price with the chosen variation and if someone clicks on the add to cart button the price may be incorrect in the reservation cart.
    It would be good in a future version for this delay to disappear or for the add product button to remain disabled until the price of the chosen variation is updated

    #8860

    Dear Roberto,

    We have listed this in our plugin update list.

    Best Regards,
    ThemeLooks Support Team

    #8861

    Dear Roberto,

    We have listed this in our plugin update list.

    Please don’t forget to give us 5-Star ‘rating and review’ (on https://codecanyon.net/downloads ), if you like our Plugin and our support too. It will give us inspiration and make us more ‘happy’ to support.

    Best Regards,
    ThemeLooks Support Team

    #8863
    Hamza Masood
    Participant

    Hi Hopefully you’re doing good. i have a bug while making variation i put all the variation for my product but it doesn’t show me on webpage. it just show heading like size but not their variations. i have double checked for enable of variations. please check https://www.mgstakeawayhouse.co.uk/foodbook (Pepporoni Fest Pizza)

    #8864

    Dear Hamza,

    Maybe you missed something when setting up a Variable Product. Please check out the Woocommerce Documentation about How to set up a Variable Product https://docs.woocommerce.com/document/variable-product/

    If you did everything the same as shown in the Woocommerce Documentation then please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Moreover, please create your own topic without posting a reply to someone else created posts. Because the post creator can feel bothered for getting unexpected notifications of every reply of his/her created post.

    Best Regards,
    ThemeLooks Support Team

    #8865

    Dear Hamza,

    We have reviewed the issue. It was all about your Variable Product setting issue.

    Please check out the following screenshot of how we resolved the issue for your “Pepperoni Fest” product.
    http://prntscr.com/v6zt70
    http://prntscr.com/v6ztq5

    Moreover, you could check out the Woocommerce Documentation about How to set up a Variable Product https://docs.woocommerce.com/document/variable-product/

    Best Regards,
    ThemeLooks Support Team

    #8905
    Hamza Masood
    Participant

    Hi
    i have faced another issue while making variations. i made all variation for my product (Ham & Pineapple) and set values but in website it show different values please visit this and i already sent my username and password to support team of theme looks please have a look and fix this. really thankful to you.
    URL: http://www.mgstakeawayhouse.co.uk/

Viewing 15 posts - 1 through 15 (of 21 total)
  • You must be logged in to reply to this topic.
happy hour