Profile Name/Designation not showing up

[Heather Smirle]

Hi again… I’ve been trying to solve this for two days now and I’ve reviewed all the materials, but I’m stumped. 🙁
Where the demo site shows “John Doe UX/UI Designer” next to the headshot logo, I can’t get my own information to show up. I have populated the information under CVIT Options > Profile/Logo > Profile Name and Profile Designation accordingly, but it is not showing up on my site. What am I missing?

[ThemeLooks Support Team]

Hi Heather,

Yes, it comes from there.

Maybe it’s a cache issue. Please remove all kinds of cache for your site.

Moreover, provide your website URL to review the issue.

Best Regards,
ThemeLooks Support Team

[Heather Smirle]

I’ve deleted the cache, so I don’t think that’s it. My website is http://writingpro.ca/.

Thanks for looking into this for me!

[ThemeLooks Support Team]

Please check out the screenshots below to change the profile name Profile Name and Designation.

http://prntscr.com/qoc5h3
http://prntscr.com/qoc5p8

Best Regards,
ThemeLooks Support Team

[Heather Smirle]

I don’t understand… is adding the word Hello supposed to make a difference? That’s where I had my name (with the strong tags) anyway. But I added Hello and it didn’t change anything. It’s not showing up on my site.

• This reply was modified 4 years, 3 months ago by Heather Smirle.

[Heather Smirle]

I finally figured it out. In Appearance > Customize > Site Identity, I gave my site a title and tagline per proper practice. But by checking the box Display Site Title and Tagline, that appears to overwrite the theme’s profile pic and designation.

By unchecking the box and refreshing, all appears as it should.

[ThemeLooks Support Team]

Hi Heather,

We really appreciate that you had figured out the issue.

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our Theme and our support too.

Best Regards,
ThemeLooks Support Team

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