Remove Button in Page Section Not Working

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Support Home Support Home EcoHosting WordPress Theme Remove Button in Page Section Not Working

This topic contains 6 replies, has 3 voices, and was last updated by  maroun 3 months, 4 weeks ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #6133

    Mark
    Participant

    Hi, I’ve tried clicking the Remove Button in Section Layout when editing a page but it’s not working. It’s not removing the section.

    Please help.

    Thanks!

    #6135

    Hi Mark,

    Please let us know your server PHP version and WordPress version.

    Please use the latest version of WordPress and update your hosting server PHP version to minimum 7 or newer to get rid of the issue.

    Best Regards,
    ThemeLooks Support Team

    #6138

    Mark
    Participant

    We’re using PHP 7.2 and WordPress 5.1.1.

    #6139

    Then it’s all about 3rd party plugin confliction issue. Please remove 3rd party plugins one by one except the theme required plugin to check the confliction.

    Best Regards,
    ThemeLooks Support Team

    #6140

    Mark
    Participant

    but this is a brand new site nothing has been installed yet except envato market, ecohosting theme and ecohosting required plugins.

    #6141

    Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    #6295

    maroun
    Participant

    i have same issue pls need support
    and need also to have one more column in the footer , the theme has 3 , about us , newsletter widget , and the footer menu , i need to have one more column
    thank you
    http://www.groizhost.com

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