Remove or change header title row (why topic closed?)

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Support Home Support Home VirtuSky WordPress Theme Remove or change header title row (why topic closed?)

Viewing 15 posts - 1 through 15 (of 16 total)
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    Posts
  • #10022
    Eric Lokker
    Participant

    Your aswer:
    Every page has options to change/select the Slider/Page header for each page. Please check out the screenshot as a reference https://prnt.sc/10lw3m4 You will find the global settings there https://prnt.sc/10lw4t7

    My answer
    This is not showing in my dashboard

    View post on imgur.com

    #10024

    Dear Eric,

    When we provide an answer to a topic with proper information and we can understand there no need for any further assistance then we close the topic.

    Moreover, could you please clarify what is not showing in your dashboard? Please provide a screenshot as a reference.

    Best Regards,
    ThemeLooks Support Team

    #10025
    Eric Lokker
    Participant

    This https://prnt.sc/10lw3m4 is not showing in our dashboard https://imgur.com/sTUkqXB

    #10028

    Dear Eric,

    You will get the option when you edit a page and scroll down.

    Best Regards,
    ThemeLooks Support Team

    #10032
    Eric Lokker
    Participant

    i find the option at the bottom of the page. The Slider/Page header bar remains visible.
    cache has been cleared and a few hours later the header bar is still there

    #10036

    Dear Eric,

    Please provide the page URL to review the issue to assist.

    Best Regards,
    ThemeLooks Support Team

    #10039
    Eric Lokker
    Participant
    #10042
    Eric Lokker
    Participant

    Shall I adjust the CSS differently? And if so what can I change?

    #10043

    Dear Eric,

    Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    #10057
    Eric Lokker
    Participant

    Yesterday the credentials sent to you. Hope for a quick solution after which my website can go online.
    Thanks for your help

    #10058

    Dear Eric,

    We didn’t get any credentials. Please follow our instructions carefully to send your credentials.

    Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    #10062
    Eric Lokker
    Participant

    sent again

    #10065

    Dear Eric,

    We have reviewed your website and we can understand, it’s a plugin confliction issue. Please deactivate 3rd party plugins one by one except our theme required plugin to check which plugin is responsible for the conflicts.

    Moreover, you can check this sample page as a reference https://themelooks.us/demo/virtusky/wordpress/sample-page/ with the No Header option.

    Best Regards,
    ThemeLooks Support Team

    #10068
    Eric Lokker
    Participant

    We had this and have just done it again. It has NOTHING to do with any other plugin. WOULD you like to clearly solve the problem in which plugin it is? Would you like to solve it for a fee if necessary?

    #10071
    Eric Lokker
    Participant

    Also, Page Header Overlay Check this check box to use overlay. Check or uncheck change nothing

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