Remove Tawk

[Diego Rodriguez]

Hi,

I want to remove the online chat from my website

Thanks,

[ThemeLooks Support Team]

Hi Diego,

Sorry for the inconvenience.

By the way, Please follow the steps below to remove the Tawk.to live chat.

– Open main.js file. (For both html & whmcs template js/main.js)
– Then search for the comment Live Chat Widget
– comment or remove the code (check out the screenshot as reference http://prntscr.com/do2adj )

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our template and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

[Diego Rodriguez]

Hello,

I still have the problem

I have deleted the code that was “LIVE CHAT WIDGET” but still the chat persists on my website.

Images: http://prntscr.com/f9d4s7
Images: http://prntscr.com/f9d57b

Attentive to your comments.

[ThemeLooks Support Team]

Hi Diego,

Please provide us your website & WHMCS URL to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[Rich Hearn]

HI

I’ve recently downloaded the WHMCS theme, and I want to remove the OFFLINE Tawk popup. I followed your instructions (remove Live Chat details from main.js) but I am also continuing to see the OFFLINE window.

How can I completely remove this?

There have been a number of posts about this but no final resolution posted – it would be good if you can post how this can be removed completely.

Thanks
Rich

[ThemeLooks Support Team]

Hi Rich,

Please post your own topic with details about your issue in the exact/right/correct forum that item you have bought (here https://www.themelooks.com/support/forums/forum/ordomain/wordpress-theme/) to get the answer/solution.

Please don’t reply someone else created topic.

Best Regards,
ThemeLooks Support Team

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