resolve it

  • Support OnlineSat-Thu / 9:30am - 5:30pm (GMT +6)
  • Your Time Our Time
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #2277
    thedomainstore
    Participant

    My Site is http://www.tieboy.com
    1. open mobile version ( . screenshot – http://prntscr.com/gs6nxn )
    2. open navigation bar ( scrrenshot – http://prntscr.com/gs6obu )
    3. when you click on this side bar from any page . it redirects to index page automatically .

    i m unable to find the issue after 2 hrs of searching so i came here .

    resolve this isssue

    #2278

    Hi There,

    This is all about your wrong editing/customizing of codes. We have seen that you have added the <button> tag in an <a> tag, also included href to index.php file. Please check out the screenshot as reference http://prntscr.com/gs6vn7 That’s why, the button redirects to the index page when you click on the button.

    You will find out the issue, when you will compare your website code with our template code. Please recheck & compare carefully your website menu code with our template menu code to fix the issue.

    Best Regards,
    ThemeLooks Support Team

    #2279
    thedomainstore
    Participant

    i m not able to solve the issue kindly take my cpanel crediential and fix it for me

    #2280

    We are really sorry to say that, we are unable to assist you with this issue, when the issue raised for your wrong editing/customizing of codes. This is because, it’s not included our item support. We are only available to assist you on those issues, if our template has an issue to fix.

    Thanks for your understanding.

    Moreover, please learn more our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/

    Best Regards,
    ThemeLooks Support Team

    #2281
    thedomainstore
    Participant

    ok i will contact evanto diectly and give 1 star

    #2282
    thedomainstore
    Participant

    no issue i have solved it can u pls delete this formum that i have started

    #2283

    We are really sorry to say that, we are unable to delete the topic. This is because, it’s a proof of our support that we have provided to you.

    By the way, congratulation! we have seen that you have fixed the issue to follow our provided solution.

    Best Regards,
    ThemeLooks Support Team

Viewing 7 posts - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.
happy hour