Section Layout

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Viewing 12 posts - 1 through 12 (of 12 total)
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  • #4075
    Abu Nissya
    Participant

    Hello,

    this is screen shot from youtube manual https://prnt.sc/k89az9
    this is screen shot from my end https://prnt.sc/k89b8w

    how can I drag them to container

    regards

    #4076

    Hi Abu,

    In this issue, you need to find out the Section Layout tab. Please check out the screenshot as reference http://prntscr.com/k89mma

    Best Regards,
    ThemeLooks Support Team

    #4078
    Abu Nissya
    Participant

    I don’t the Section Layout tab in my end https://prnt.sc/k89sfz

    #4080

    Please provide your wp-admin access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    #4082
    Abu Nissya
    Participant

    email sent

    #4093
    Abu Nissya
    Participant

    any update?

    #4095

    We are investigating the issue. Please wait with patience for our further response.

    Best Regards,
    ThemeLooks Support Team

    #4118

    Hi Abu,

    We have fixed the issue and updated the theme on Envato Market (themeforest). Please download and use the updated theme to get rid of the issue.

    ***(need to update the ‘ecohosting’ Theme & ‘ecohosting-core’ plugin to get the above changes)***

    Best Regards,
    ThemeLooks Support Team

    #4121
    Abu Nissya
    Participant

    hello,

    now I see section layout https://prnt.sc/k9ibt7

    not work when update theme only, and I can’t see update button for “ecohosting-core”, I tried to delete this plugin, re install then it worked, thank you.

    I’ll contact you if I find new issue

    🙂

    #4125

    Feel free to contact us if you find an issue.

    Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our Theme and our support too. It will give us inspiration and make us more ‘happy’ to support.

    Best Regards,
    ThemeLooks Support Team

    #4233
    Abu Nissya
    Participant

    Hello,

    This is look like when access from chrome android https://prnt.sc/kdbdtp

    video background stop (not auto playing)

    #4234

    Hi Abu,

    It’s not a theme issue.

    On mobile devices, Google and Apple previously blocked videos from autoplaying, to protect consumers from unwanted cellular data usage and thereby closed the option to have it. In both iOS and Android this also included preloading video content.

    Please learn more here https://blog.synq.fm/html5-video-looping-autoplay-on-ios-and-android

    Best Regards,
    ThemeLooks Support Team

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